Senior Solution Architect (Presales)
Starburst · US, West
About this role
**About Starburst** Starburst delivers enterprise intelligence at scale by giving organizations secure, governed access to all their data, wherever it lives. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation. With open standards including Trino and Apache Iceberg, Starburst enables trusted access to complete enterprise context while helping organizations avoid vendor lock-in. Learn more at http://starburst.ai. **About the role** Starburst Solution Architects are responsible for the successful customer adoption of our products. In this customer-facing and highly technical role, you will work directly with customers to ensure their overall success with Starburst’s product offering. You will partner with field sales representatives to own the technical aspects of the sales cycle, customer evangelization, and qualification process—from discovery calls to closure. Responsibilities include demonstrations of Starburst capabilities, technical sales presentations, delivery of educational sessions and/or technical workshops, running proofs of value, providing guidance for migration from legacy platforms, and assistance with customers moving to production. **As a Senior Solution Architect at Starburst you will:** - Grow and retain accounts - Own the technical aspects of the sales cycle and work closely with sales representatives to drive customer projects to closure - Shape prospect evaluation requirements, define success criteria, educate customers, and participate in the qualification process - Define, scope, and execute customer proof of concept studies - Be an expert in our products and services - Design and build demos, presentations, reference architectures, and custom integrations - Perform overall system and SQL performance tuning and migrations from legacy systems - Act as the consultant and expert on architecture, deployment, and design discussions - Act as the primary customer-facing technical resource during technology evaluations - Act as the voice of the customer during internal product engineering discussions - Collaborate with Engineering and Support teams for critical customer operational issues and questions - Develop field best practices, how-to documents, and contribute to our internal knowledge base - **Ability to Travel:** This role will require ~25% in-person travel for purposes including new hire onboarding, team/department offsites, customer engagements, and other company events (actual expectations may vary).
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