Senior Systems Engineer (Identity and Access)
Flexport · San Francisco, California, United States
About this role
## About Flexport At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy that there will be more of it—powered by innovative technology and exceptional people. ## The Opportunity Flexport IT is looking for a **Senior Systems Engineer (Identity & Access)**. In this role, you will design, implement, and administer Identity and Access Management (IAM) solutions to ensure secure, efficient user lifecycle management. You’ll be our resident **Okta expert**, while also serving as a high-level IT generalist. You’ll oversee our broader SaaS ecosystem (**Google Workspace, Slack, Jira**) and endpoint management infrastructure (**Jamf, Intune**). Your work will drive automation, protect sensitive data, mitigate security risks, and maintain compliance in a heavily regulated industry. You’ll continually push to automate “toil”—if you’re still manually doing the same operational tasks 18 months from now, something has gone wrong. ## You Will - **IAM Architecture:** Design, implement, and maintain the end-to-end lifecycle of Identity and Access Management platforms. - **Okta & Directory Trust:** Administer Okta, directory services, Multi-Factor Authentication (MFA), and advanced password management. - **SaaS Operations:** Manage core collaboration tools including Google Workspace, Microsoft O365, Slack, and Jira/Confluence. - **Unified Endpoint Management:** Oversee a global fleet of Mac and Windows devices using Jamf and MS Intune. - **Lifecycle Automation:** Build automated workflows for provisioning, deprovisioning, and application access. - **Identity Governance:** Establish role-based access control (RBAC), entitlement reviews, and access certification processes. - **SSO Integration:** Lead technical onboarding of new SaaS applications for Single Sign-On (SSO). - **Security Partnership:** Collaborate closely with the Security team to embed security best practices into IT infrastructure.
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