Principal Medtech Architect
AcuityMD · Boston or Remote
About this role
**Principal Medtech Architect** AcuityMD is a software and data platform that accelerates access to medical technologies—helping MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve patients. We’re backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health, and we’re scaling rapidly as a high-growth AI and Data company. The **Principal Medtech Architect** is a senior role on AcuityMD’s **Forward Deployed** team, owning our most strategic AI engagements. You’ll lead AI build partnerships with our largest customers across the full lifecycle—from pre-sales discovery and executive workshops through solution delivery, outcome validation, and transition to the account team for adoption and value realization. --- ### Team Mission The Forward Deployed team builds custom AI solutions on top of AcuityAI to maximize customer outcomes. We turn customer AI ambition into measurable, durable value by identifying high-impact workflows and delivering solutions that bring them to life. --- ### Responsibilities - Own strategic AI build partnerships end-to-end (discovery → workshop facilitation → build sprints → validation → handoff) - Lead foundational conversations positioning AcuityMD as the customer’s AI solution for MedTech and a strategic platform for executing their AI roadmap - Design and facilitate executive leadership workshops to surface and prioritize high-value use cases - Recommend the right engagement model per use case (e.g., in-surface enrichment, callable tools, bespoke skills, insight-to-action workflows) - Define business case, ROI assumptions, success metrics, and validation approach for each solution - Translate pain points, workflows, and technical requirements into well-scoped AI solutions and multi-workstream delivery plans - Partner with Product and Engineering to scope and lead Forward Deployed sprints, driving build quality, delivery discipline, and customer outcomes - Validate delivered solutions achieve intended outcomes and are positioned to scale before transition to the account team - Partner with Program Managers to lead platform-level roadmap conversations with customer AI leadership (CTOs/CIOs) - Collaborate with Customer Success, Professional Services, Sales, and Value Engineering for a cohesive customer experience - Shape AcuityMD’s external product-market narrative on AI in medtech through customer conversations and field insights - Mentor early-career Medtech Architects and raise the bar across the team --- ### What You’ll Bring - **Executive presence**: credibility with C-suite stakeholders (CEOs/CTOs/CIOs/CCOs); confident facilitation and discovery - **Medtech domain credibility**: understand commercial, clinical, and operational realities; identify meaningful pain points and workflows - **AI and architecture fluency**: lead roadmap/architecture discussions; explain capabilities, patterns, risks, and tradeoffs to mixed technical audiences - **Delivery leadership**: scope, sell, and deliver complex, multi-quarter, multi-workstream engagements; drive measurable outcomes - **Commercial and customer judgment**: distinguish high-value use cases; align ambition with practical scope, value, and delivery - **Exceptional communication**: clear, influential communication across organizational levels - **Cross-functional leadership**: build alignment across Sales, Customer Success, Product, Engineering, Implementation, and Data ---
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