Software Engineer III, Playback Services
Crunchyroll · San Francisco, CA, United States
About this role
**Software Engineer III — Playback Services (Crunchyroll)** ## About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community—serving 100M+ anime and manga fans across 200+ countries and territories. ## About the role As a **Video Playback Services Software Engineer III**, you’ll report to the **Senior Engineering Manager, Playback Services**. You’ll help accelerate critical initiatives focused on: - Reducing **playback latency** - Bolstering **streaming security** - Improving the **customer experience** via better content availability and publishing workflows A primary focus of this role is advancing **Content Protection / Security** initiatives. ### In this role, you will: - Design, build, and improve **backend services and APIs** for secure, reliable video playback - Own projects improving **content protection/security**, **playback latency**, **streaming security**, **content publishing**, and **avails testing** - Deliver well-scoped projects from **design through deployment**, balancing speed, quality, and long-term maintainability - Collaborate with **product, QA, and adjacent engineering teams** to ship high-quality features and operational improvements - Strengthen the team’s ability to support and evolve content protection/security systems - Participate in **on-call** and **incident response** to expand coverage and improve response effectiveness - Debug and resolve **moderate to complex production issues** related to video delivery, entitlement, configuration, service health, or security flows - Contribute to **code reviews**, design discussions, testing practices, and technical documentation - Identify technical risks/dependency gaps early and drive them to closure with stakeholders - Increase delivery velocity through pragmatic solutions and durable service improvements ## About You You’re a great fit if you: - Have **5+ years** of professional backend software development experience in production - Have strong backend experience with **TypeScript, Go, or similar** - Have hands-on experience with **AWS or GCP** and are comfortable with **distributed systems** in production - Understand **video streaming fundamentals**, backend architecture, and operational realities of playback at scale - Can independently own well-scoped projects from design to deployment and make sound technical decisions - Are comfortable working on systems related to **content protection, entitlement, secure content access**, or adjacent playback security - Can debug moderate to complex service issues and improve systems via testing, documentation, observability, and maintainable design - Communicate clearly, collaborate effectively, and proactively surface risks/trade-offs/dependencies - Are motivated by improving delivery velocity, strengthening operational coverage, and building redundancy in critical domains ## About the Team The **Video Platform** teams build the systems that power Crunchyroll’s core user experience—watching video—from ingestion to playback across mobile, desktop, and connected devices. The **Playback Services** team focuses on backend systems that support the player, including **configuration, telemetry, and playback optimization**. ## Why you will love working at Crunchyroll Benefits and perks include: - Best-in-class **medical, dental, and vision** private insurance - **24/7 counseling & mental health** sessions via EAP - **Free premium access** to Crunchyroll - **Profession
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