Integration Engineer, Metronome
Stripe · Remote
About this role
## Integration Engineer — Metronome ### About the role Join Metronome’s Solutions Architecture team, which sits at the intersection of sales, growth, product, and R&D. You’ll own the technical aspects of the customer lifecycle between after-sales and handoff to post-implementation teams—helping customers implement Metronome successfully and realize value quickly. ### Responsibilities - Use discovery and scoping to understand customer challenges across billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas. - Support clients throughout the full implementation lifecycle: requirements gathering, technical design, integration design, testing, data migration, and launch. - Provide expert guidance on usage-based pricing and consumption business models. - Perform hands-on configuration of Metronome’s system on behalf of clients. - Design integrations between Metronome APIs and client systems (e.g., CRM/CPQ, Payments, Taxation, ERP, Billing Providers, Reporting & Analytics) aligned to Metronome best practices. - Act as a liaison between the field and Metronome R&D to advocate for client needs and feature requests. - Partner with implementation managers and project team members to track progress and proactively identify risks and issues. - Build relationships across client organizations (from day-to-day operators to C-suite). Meeting customers in-person when possible is encouraged. - Design Metronome integrations into prospect systems and consultatively influence prospects’ pricing and packaging. - Ensure a smooth handoff to post-implementation teams (Customer Success and Technical Support). ### Minimum requirements - 10+ years of experience in technical and/or customer-facing roles involving SaaS products (e.g., sales engineering, solutions architecture, technical account management). - Deep knowledge of quote-to-cash, including integrating with or working alongside tools like Salesforce, NetSuite, CPQs, Billing, Tax, Payments, etc. - Experience leading complex, multi-phase technology transformation programs for enterprise companies. - Experience in fast-moving startup environments that value high agency. - Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders. - Excitement for building and improving GTM playbooks, processes, and reusable assets. - Ability to travel ~30% of the time (varies by client needs). ### Preferred qualifications - Experience as a software engineer, product manager, or in other technical roles. - Strong understanding of project/program management fundamentals. - Experience working with users across personas such as Finance/CFO, Engineering/CTO, Product/CPO, Sales Ops/CRO, and Billing Operations. - Experience with logs, metrics, billing, finance, or other infrastructure/financial tooling and concepts.
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