Engineering Manager - Subscriptions
Roblox · San Mateo, CA, United States
About this role
**Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences—built by our global community of developers and creators.** At Roblox, we’re building the tools and platform that empower our community to bring any experience they can imagine to life. Our vision is to reimagine how people come together—from anywhere in the world, on any device. We’re on a mission to connect a billion people with optimism and civility, and we’re looking for amazing talent to help us get there. --- ## What You’ll Do As an **Engineering Manager for Payments – Subscriptions**, you’ll direct the strategy and implementation for Roblox’s suite of subscription offerings. You’ll influence key business metrics and help define how our most dedicated global users engage with our platform. You’ll work closely with cross-functional partners across **Product, Design, and Data Science**, shaping business direction and annual recurring revenue growth. Your team will own mission-critical systems across: - **Subscription Value Proposition:** Collaborate with Product to define the subscriptions roadmap, build innovative features, and deliver maximum value to the subscriber community. - **Subscription Billing:** Lead full lifecycle management and feature execution for recurring billing—enabling seamless purchasing, upgrades, and subscription management across all platforms. - **Subscribers Growth & Retention:** Execute initiatives to grow the subscriber base and strengthen long-term retention. - **Operational Observability:** Build telemetry, monitoring, and dashboards to surface real-time insights into system health, success metrics, latency, and operational performance. --- ## You Will - **Manage Team Execution & Delivery:** Oversee daily execution of the engineering roadmap and ensure high-quality, reliable delivery on time. - **Drive Operational Excellence & Health:** Maintain 24/7 health and stability of mission-critical payment systems; lead on-call rotations, incident response, and post-mortems to improve reliability and reduce transaction errors. - **Lead Technical Design & Code Review:** Provide hands-on guidance on complex designs/architecture proposals and perform thorough code reviews for security, performance, and scalability. - **Ensure Cross-Functional Collaboration:** Partner with Product Management, Design, Risk, and Legal/Compliance to align on requirements, prioritize features, and ensure regulatory adherence. - **Define Architectural Strategy:** Set the long-term technical vision and architectural roadmap to support millions of subscribers globally. - **Grow and Cultivate an Impactful Team:** Attract, hire, mentor, and coach top-tier engineers; build a culture of ownership, excellence, and continuous learning. --- ## You Have - **8+ years** hands-on software development experience building and operating **highly scalable distributed systems**. - **2+ years** direct experience managing and mentoring high-performing engineering teams. - Ability to **define and drive technical vision** and roadmap for mission-critical, high-volume services. - Track record of **recruiting, developing, and retaining** exceptional engineering talent. - Excellent communication skills—able to articulate complex technical trade-offs and project status to technical peers, product managers, and executive leadership. - Familiarity with **billing products and payments processing**. --- ##
Listing freshness
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