Senior IT Support Engineer
GoMotive · Hybrid - Austin, Texas; Hybrid - Nashville, Tennessee; Hybrid - San Francisco, California; Hybrid - Seattle
About this role
**Who we are** Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations, and finance teams can manage their drivers, vehicles, equipment, and fleet-related spend in a single system—combined with industry-leading AI to provide visibility and control while reducing manual workloads. Motive serves nearly 100,000 customers—from Fortune 500 enterprises to small businesses—across transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Learn more: http://gomotive.com **About the role** As a Senior IT Engineer at Motive, you’ll help design, build, and scale the systems that power our global workforce. This spans end-user computing, identity and access, collaboration tooling, office and remote connectivity, and core corporate IT operations. You’ll report into Austin Karr, Director of IT, and serve as a senior technical contributor focused on improving reliability, security, and user experience—while translating business needs into practical, well-engineered solutions. **What you’ll do** - Design, implement, and improve scalable corporate IT infrastructure and services for both office-based and remote employees. - Lead complex troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and network layers to restore service quickly and prevent repeat issues. - Use agentic development practices to design and build secure, scalable internal tools that automate workflows, improve employee productivity, and extend IT’s ability to support the business. - Build and maintain technical standards, documentation, and operational processes that improve reliability, security, monitoring, and supportability. - Translate business and stakeholder needs into well-engineered solutions, partnering across departments and with third-party vendors when needed. - Act as a subject matter expert within IT, driving projects of diverse scope and raising the bar for operational excellence across the department. **What we’re looking for** - 5+ years of experience in IT engineering, systems administration, network engineering, or a related corporate IT role. - Expertise supporting modern corporate IT environments, including identity platforms, collaboration tools, endpoint operating systems, and devices.
Listing freshness
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