Forward Deployed Engineer - Strategic Search Accounts
Bloomreach · United States
About this role
**Forward Deployed Engineer - Strategic Search Accounts** **About Bloomreach:** Bloomreach is building the world's premier agentic platform for personalization, revolutionizing how businesses connect with customers through AI agents that personalize the entire customer journey. We power personalization for more than 1,400 global brands. **About the Role:** The Forward Deployed Engineer (FDE) is Bloomreach's embedded technical partner inside our largest, most complex Search accounts. This is a strategic technical ownership role—not implementation support. You'll get deep into customers' commerce stacks to understand how Search decisions ripple through their catalog, data pipeline, merchandising operations, and site architecture. **Core Responsibilities:** • **Deep Technical Integration & Architecture Ownership** – Own the technical relationship for major Search customers, building knowledge of their full commerce stack and architecting Feed, Pixel, and API implementations as part of a broader strategy • **Strategic Advisory** – Proactively surface risks, technical debt, and anti-patterns; advise on trade-offs with rigor; serve as the credible technical voice in escalations; own Go-Live QA end-to-end • **Cross-Functional & Product Influence** – Act as the voice of our largest accounts inside the company; partner with Product on roadmap input; identify gaps in documentation; improve how we scope projects **What Success Looks Like:** • Customers view you as a strategic technical partner, not a project resource • Accounts are architected to scale with fewer emergency escalations • Product and Engineering treat your field input as a reliable signal for roadmap prioritization **Requirements:** • 5+ years in technical services, professional services, solutions consulting, or related customer-facing technical roles (Search experience strongly preferred) • Proven ability to lead technical escalations and work cross-functionally • Strong background in SaaS commerce, martech, search, or enterprise platform implementations • Experience driving delivery quality and process improvement • Strong communication and stakeholder influence skills **Compensation & Benefits:** Base salary: $135,000–$175,000 + bonus & RSUs • Health care (medical, dental, vision) • 401(k) with employer contribution • Flexible working hours, virtual-first with global hubs • 5 paid volunteer days annually
Listing freshness
CronJobs last confirmed this listing 19h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.