Staff Software Engineer, Orders Platform
Instacart · United States - Remote
About this role
**Staff Software Engineer, Orders Platform** **About the Role** The Commerce Platform organization at Instacart is seeking an experienced Staff Software Engineer to lead foundational platform initiatives on the Orders Platform team. The Orders platform is the orchestration layer for commerce at Instacart, coordinating the end-to-end lifecycle of every order across customers, shoppers, retailers, payments, fulfillment systems, and partner integrations at scale. **Key Responsibilities** • Lead multi-team initiatives that improve the reliability, scalability, and correctness of the Orders platform across checkout, payments, fulfillment, post-order workflows, and partner integrations • Define and drive the technical strategy for the order lifecycle, including modeling and evolving order state machines, guarantees, and service contracts • Architect and evolve event-driven, idempotent workflows for core order flows such as creation, updates, cancellations, substitutions, payments, and refunds • Partner closely with engineering and cross-functional teams across Payments, Fulfillment, Catalog, Ads, Fraud and Identity, Data, and Infrastructure • Modernize and extend the platform through improved consistency models, multi-tenant abstractions, and secure integrations • Design platform capabilities that support agentic commerce, including policy-driven automated workflows and secure APIs • Raise the technical bar by leading design reviews, coaching engineers, and contributing hands-on to critical code paths **Minimum Qualifications** • 10+ years of experience designing, developing, and operating large-scale backend or platform systems in production • Proven experience leading complex, cross-functional technical initiatives end to end • Strong foundation in distributed systems, service-oriented architectures, and high-volume APIs • Proficiency in one or more backend programming languages (Go, Java, or Python) • Production experience with relational and NoSQL data stores • Experience operating mission-critical services with on-call ownership and incident management • Demonstrated experience using AI-assisted development tools • Strong communication skills with senior engineers, Product, and cross-functional stakeholders **Preferred Qualifications** • Bachelor's or Master's degree in Computer Science, Engineering, or related technical field • Experience building payments, orders, logistics, or other high-integrity transactional platforms • Deep expertise with asynchronous workflows and event-driven architectures (Kafka, Pub/Sub) • Experience integrating with diverse internal services and external partners • Success building multi-tenant, extensible platforms • Strong observability and reliability engineering practices • Experience with secure-by-default service design • Interest in applying AI and agentic patterns to platform engineering **Compensation** (US-based) CA, NY, CT, NJ: $265,000–$279,500 USD WA: $254,000–$268,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $243,000–$256,500 USD All other states: $221,000–$233,000 USD **Work Environment** Flex First team — work from home, office, or your favorite coffee shop with regular in-person events. Remote role.
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