Senior Manager, Enterprise Productivity Platforms
La28Careers · Los Angeles, California, United States
About this role
**Senior Manager, Enterprise Productivity Platforms** **Purpose** Own the strategy, governance, and continual improvement of LA28's Microsoft 365 collaboration services, messaging, licensing, and workplace technologies. Balance strategic service ownership with hands-on platform leadership to keep these services secure, scalable, and business-aligned as we build toward the Games. **Key Responsibilities** • Own platform health, roadmap, demand management, and operational standards across Microsoft 365 collaboration services, messaging, and licensing • Serve as primary service owner for stakeholder engagement, vendor management, and continual service improvement • Stay hands-on with administration, troubleshooting, and optimization while coordinating managed service providers and internal teams • Partner with Cybersecurity, IAM, Cloud Engineering, SharePoint, Intune, Architecture, Procurement, and Service Delivery • Set governance, standards, and metrics that keep services reliable and Games-ready **Required Competencies** • 7+ years administering Microsoft 365 enterprise services (Exchange Online, Teams, Entra ID, SharePoint Online, OneDrive, Defender, Intune, licensing) • Deep knowledge of Exchange Online, email security platforms (Mimecast), and collaboration/productivity platform ownership • Player-coach balancing strategic leadership with hands-on administration and vendor oversight • Expertise in governance frameworks, operational standards, service metrics, runbooks, and technology planning • Working knowledge of identity and access management (Entra ID, Conditional Access, PAM) and ITSM • Cross-functional collaboration skills with excellent communication **Valued Experience** • Google Workspace or Slack administration in enterprise environments • ITIL Foundation/4 or vendor certifications (Microsoft 365, Google Workspace, Slack) • SaaS application onboarding experience with Entra Enterprise Applications for SSO **What We Offer** • Real ownership of productivity platforms every LA28 teammate depends on • Cross-functional exposure across multiple teams • Opportunity to establish governance and standards from the ground up **Location & Requirements** • Onsite in Downtown Los Angeles • Open office environment • Hours may vary, including evenings, weekends, and holidays during peak periods • No relocation assistance provided **Compensation** $105,000 - $140,000 annual base salary
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