Engineering Manager, Billing Platform
Anthropic · San Francisco, CA | New York City, NY | Seattle, WA
About this role
**Engineering Manager, Billing Platform** **About Anthropic** Anthropic’s mission is to create reliable, interpretable, and steerable AI systems—safe and beneficial for users and society. **About the role** Every dollar of Anthropic’s commercial revenue runs through **Billing Platform**. This team builds and operates the infrastructure that turns product usage into revenue across **Claude.ai**, the **Developer Platform**, **Claude Code**, and what comes next. Within Billing, **Pricing Foundations** turns signed enterprise agreements into something every system can act on. You’ll own the model and systems of record for what a customer bought (commitments, pricing terms, account rollups, and entitlements) and the automation that provisions signed deals across Anthropic products and cloud platforms. We’re looking for an Engineering Manager to lead this team—hire and grow the team, set technical direction, and ensure delivery. Success looks like shipping new deal structures as configuration (not one-off engineering) and provisioning signed deals automatically, with exceptions routed to the right person. **Key responsibilities** - **Lead and grow the team:** hire, coach, and develop engineers; build end-to-end ownership of the domain. - **Own the commercial data model:** set direction for commitments, pricing terms, account hierarchies, and entitlements. - **Own the pricing primitives:** product catalog, rates, and constructs that let contracted pricing follow customers across products and new model launches. - **Make the contract the source of truth:** build systems of record Finance can close on and trace back to signed contracts, with reconciliation across CRM and downstream billing. - **Automate signature → live customer:** lead durable workflows that provision signed deals, recover from partial failures, and route exceptions with context. - **Build for people and agents:** own interfaces for agreements, entitlements, and pricing terms that seller tools and Claude-powered agents read/write safely and audibly. - **Own planning and delivery:** translate competing asks into a clear roadmap with explicit trade-offs and milestone accountability. - **Operate what you ship:** set SLOs, instrument flows to catch discrepancies before month-end close, and keep on-call sustainable as volume grows. **Minimum qualifications** - **8+ years** industry experience, including **3+ years** leading software engineering teams (hiring, coaching, performance management). - Strong background building **production backend systems**; depth in **Go, Python, or Java** to review designs and code. - Experience leading teams that built and operated **billing/payments/pricing/contract management** or other financial systems of record. - Experience modeling **transactional/financial data** (relational databases, **SQL**). - Experience leading teams building **asynchronous, long-running workflows** (e.g., **Temporal**, queues, state machines). **Preferred qualifications** - Experience with **CPQ**, contract management, or quote-to-cash platforms. - Experience with enterprise commercial structures (multi-year/ramped commitments, drawdowns, amendments/renewals, shared agreements across accounts). - Experience integrating/extending third-party **billing/payment/CRM** systems. - Experience with **revenue reconciliation** or financial reporting pipelines/audits. - Experience automating high-touch operational processes and measuring manual work removed. - Experience bui
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