Sr Software Engineer I/II, Operational AI
Samsara · Remote - US
About this role
**Sr Software Engineer I/II, Operational AI** **Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud—helping organizations that depend on physical operations harness IoT data to deliver actionable insights and improve safety, efficiency, and sustainability. **About the role** The Operational AI team is turning Samsara’s safety cameras into tools for understanding everyday operations. You’ll build agentic solutions that let customers create custom detections and workflows, owning work from early customer conversations through design, implementation, and production operations. You’ll collaborate across backend services and customer-facing software with platform and machine learning engineers. **You should apply if** - You want to work directly with customers and use their feedback to decide what to build next. - You enjoy working through ambiguity—defining the problem and deciding what to build without waiting for a detailed spec. - You work backward from business goals and can move across the stack to solve the problem. - You know when a one-off solution is enough vs. when to build a reusable platform. - You experiment with AI to improve your own workflows and shape the next generation of products. - You want to make a meaningful impact on industries that keep the world running and help workers return home safely. **In this role, you will** - Turn customer needs into a clear engineering plan (define first releases, explain tradeoffs, iterate as you learn). - Design and ship features across backend services, APIs, and customer-facing experiences; build reusable capabilities. - Partner with platform, machine learning, product, and design teams to connect AI detections and agents with operational workflows. - Earn customer trust with accurate, consistent, and transparent AI detections, recommendations, and actions; measure quality and impact. - Improve reliability, response time, and compute cost as usage grows. - Own production systems you build, including monitoring, troubleshooting, and post-launch improvements. - Shape architecture and technical priorities while balancing new features with reliability and maintainability; support others via reviews and mentorship. - Put Samsara principles into practice: customer success, long-term building, growth mindset, inclusion, and winning as a team. **Minimum qualifications** - Strong programming and system design fundamentals; experience owning software in production, making tradeoffs, and diagnosing complex issues. - Proficiency using AI coding agents across the software lifecycle (brainstorming, design, implementation, testing, rollout, and production support). - Strong communication and collaboration skills; ability to explain tradeoffs and align across engineering, product, and design. **Helpful experience** - Experience building agentic products, hybrid cloud/edge solutions, or applying computer vision and/or large language models. **Location** Open to candidates residing in the **US and Canada**. **Compensation (Annual Base Salary)** **$154,700 – $260,000 USD** **Total Rewards** Base salary plus performance-based bonus/variable pay and equity (for eligible roles), along with benefits such as flexible working options, a professional development stipend, and comprehensive health and parental leave plans. *Note: This posting includes additional information on flexible working, belonging, accommodations, and hiring authenticity/scam prevention.*
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