Senior GTM Systems Engineer
Apollo.io · USA
About this role
## Apollo.io — Senior GTM Systems Engineer Apollo.io is the leading go-to-market solution for revenue teams, trusted by 500,000+ companies and millions of users worldwide. As a **Senior GTM Systems Engineer**, you’ll partner with Marketing, Sales, Customer Success, and Revenue Operations to help Apollo’s revenue teams move faster and smarter through aligned processes, scalable systems, and actionable data. --- ## What You’ll Do ### Key Outcomes - Build a strong working command of Apollo’s **GTM business processes and tech stack**. - Own and maintain the **systems architecture map** and **process flow diagrams** as a reliable single source of truth. - Serve as the **primary GTM Systems partner** for one domain: - **TOFU:** Marketing & Partnerships - **MOFU:** Sales, Success & Onboarding - **BOFU:** Internal Tools & BI - Own “keep-the-lights-on” work and incremental improvements within sprints; lead **bi-weekly alignment** and **backlog grooming** to establish a roadmap. ### Systems & Architecture Ownership - Streamline the **renewal process** with Sales leadership and Sales Ops (opportunity stages, pages, page layouts). - Make and defend architecture decisions (e.g., platform events vs. custom objects; whether field-mapping changes require resync across millions of records). - Partner on AI-driven GTM builds such as: - automated call coaching and deal scoring - demo instance automation - AI-assisted CRM data capture - Contribute across the full development lifecycle: **design → rollout → feedback**. ### Quote-to-Cash (Pre-IPO Scale) - Support the design, build, testing, rollout, and maintenance of **next-generation quote-to-cash infrastructure**. - Refine the **opportunity model** to reduce friction and increase accuracy for new business, upsell, and renewal processing. ### Salesforce Administration & Development (End-to-End) - Own Salesforce initiatives and **end-user support** end to end. - Build and maintain SFDC automation (**Flows, Apex, LWC**), and administer: - users, profiles, roles, permission sets - page layouts, custom fields/objects, record types - data imports/exports/upserts - Implement and administer Salesforce-integrated tools as needed (e.g., **Chili Piper, Ironclad, Gong**). - Promote Salesforce best practices and end-user adoption. - Keep functional and technical documentation thorough and current. ### AI Fluency & Tooling (AI-Native Expectations) - Use AI-assisted development tools as part of your build workflow (e.g., **Claude, Cursor, Codex**) while owning judgment behind each change. - Structure systems and data so AI can interpret them reliably (object/schema design, field definitions, semantic documentation). - Help design and roll out AI-native GTM capability (AI agents and AI-assisted workflows). - Navigate AI limitations with validation, testing, and review processes that protect CRM data integrity. --- ## What We’re Looking For - **4+ years** business analysis or consulting experience, plus **4+ years** hands-on Salesforce experience (admin or development). - Technical degree (or equivalent experience). - Deep understanding of GTM business processes across **Marketing, BDR, Sales, and CS/Onboarding**. - Strong Salesforce depth: - custom fields/objects - roles, profiles, permission sets, sharing settings - automation with **Flow** (preferred) and Process Builder - Data Loader proficiency - Ability to manage multiple stakeholders and translate ambiguous problems into scoped s
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