Sr. Server Hardware Systems Engineer (Starlink)
SpaceX · Redmond, WA
About this role
**Sr. Server Hardware Systems Engineer (Starlink)** **About the Role** Starlink is hiring a Server Hardware Systems Engineer to own the health of its global fleet of servers running in data centers and points of presence (PoPs). You will manage the server hardware lifecycle from issue detection through repair and recovery, building telemetry, alerting, and automation to operate a large fleet efficiently. **Key Responsibilities** • Own end-to-end hardware repair lifecycle for server fleet components (CPUs, memory, SSDs, NICs, optics, power supplies) • Triage alerts, isolate failures, and drive safe removal from production through repair and return to service • Manage vendor support cases and coordinate with data center teams and field technicians • Build software and automation for hardware telemetry, alerting, diagnostics, and validation • Define and measure fleet hardware metrics (MTTR, MTTR, MTRR at p50/p90, failure rates) • Create runbooks and training materials for NOC and field technicians • Validate new server hardware before deployment **What We're Looking For** An automation-first engineer who excels at scaling operations through excellent tooling and automated processes. Primary office-based role with opportunities to work in the field with data center engineering teams. **About SpaceX** SpaceX develops technologies to enable human life on Mars and make space exploration possible.
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