QA Engineer (6-month contract)
Centerfield · Los Angeles, California
About this role
## Centerfield — QA Engineer (6-month contract) ### About Centerfield Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands. Powered by the proprietary **Dugout** platform, Centerfield acquires customers at scale across residential service, insurance, e-commerce, and B2B. ### Role Overview We’re looking for a **QA Engineer** to join our engineering team and work closely with the **QA Manager**, other QA Engineers, and Engineers to drive results across the **Platform team**. The Platform team focuses on: - Core Marketing Platform - Omni Channel Solutions - Call Center Operations - AI Tools that power Customer Acquisition **Reports to:** Manager, QA **Contract length:** 6 months ### Core Responsibilities - Prioritize testing based on **customer impact**, **technical risk**, and **release scope**, making coverage gaps and tradeoffs visible - Validate stories against **acceptance criteria** (happy paths, core user journeys, and key edge cases) - If acceptance criteria are unclear, collaborate with product and engineering to define desired behavior and outcomes - Test **published APIs and contracts**, validate data end-to-end, and follow call-testing / **IVR playbooks** where applicable - Triage issues and file **actionable bug reports** with reproducible steps, clear evidence, and customer impact - Own feature quality through release and regression suite maintenance - Use and update testing playbooks; support after-hours releases as needed - Communicate progress, dependencies, and risks clearly; share useful testing learnings - Explore and adopt practical uses of **AI** to improve testing efficiency, validating outputs with your own expertise ### Job Requirements - **2+ years** of experience as a Software Engineer (QA, Automation, DevOps, Dev, etc.) - Experience leveraging **AI tools** for core QA engineering tasks - Strong knowledge of **Web, API, and database** technologies - Clear communicator (written and verbal) - Ability to investigate defects, document reproducible findings, and track work through resolution - Ability to manage assigned stories independently, meet commitments, and escalate risks promptly - Knowledge of **Affiliate Marketing** domain and **Contact Center** applications is a plus - Ability to quickly learn product and team workflows ### Location & Schedule - **Hybrid** role - Work from the **Playa Vista, CA** office **Tuesdays, Wednesdays, and Thursdays** ### Benefits - Competitive salary + **semi-annual bonus** - **Unlimited PTO** - Industry-leading medical, dental, and vision plans + generous parental leave - **401(k) company match** (fully vested on day 1) - Onsite perks: patio, cabanas, firepits, working grills, catered lunches, daily food trucks, stocked kitchens, onsite gym - Paid charity/volunteer days and monthly team outings - Career growth with a strong internal promotion culture ### AI & Interview Policy (Summary) - Centerfield uses AI tools internally to support efficiency and fairness in hiring. - Candidates may use AI tools ethically to prepare for interviews (e.g., practicing responses or researching questions). - **Using AI to generate responses during live interviews, technical assessments, or written submissions is not permitted** unless explicitly stated otherwise. ### Equal Opportunity Employer Centerfield is an Equal Opportunity Employer and considers qualified applicants without regard to protected characteristics.
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