Technical Program Manager, Command Center
CoreWeave · Kenilworth, NJ
About this role
**Technical Program Manager, Command Center** **About the Team** CoreWeave is the essential cloud for AI—built for pioneers by pioneers. The Global Data Center Operations team is the backbone of our infrastructure, keeping our global hyperscale environment running smoothly in a high-stakes, 24/7 setting. As the **Command Center Technical Program Manager** (reporting to the Command Center Director), you’ll connect the Command Center’s needs, data, and processes with the teams that depend on it. You’ll also lead cross-functional projects that enable a small crew to support a fast-growing fleet. **Key Responsibilities** - Integrate the Command Center with the rest of the company by mapping information, requests, and decision flows—and closing gaps in handoffs. - Own the Command Center program portfolio end to end (intake, scoping, prioritization, schedule, delivery, closeout) with clear owners, milestones, and dates. - Lead cross-functional projects across organizations and executive stakeholders; align priorities, resolve competing demands, and drive decisions to closure. - Translate operational needs into business requirements, process maps, and acceptance criteria for IT, engineering, and vendor partners. - Drive delivery of systems, tooling, and reporting projects (e.g., alarm/telemetry integration, dashboards, new-site onboarding) through requirements, testing, training, and go-live readiness. - Drive adoption by writing SOPs, training, and change plans; measure whether new processes/systems stick. - Track and manage dependencies, risks, and issues across partner teams; escalate early with options and recommendations. - Partner with leadership to turn objectives, SLAs, and KPIs into measurable outcomes; deliver the data, dashboards, and reporting behind them. - Support recurring KPI and governance reviews; lead continuous improvement initiatives tied to owned corrective actions. - Manage vendor/contractor scope, schedule, and cost; run sourcing or RFP processes when needed. - Turn incident reviews and root-cause findings into owned, dated actions across the teams that must act. - Manage stakeholders across the company: set expectations, keep sponsors informed, and report progress, risks, and asks to the Command Center Director and senior leadership. **Qualifications** - **7+ years** leading program/project/operations management in complex operational environments (e.g., data center, critical infrastructure, manufacturing, logistics, enterprise systems). - Experience operating at **director-level scope**, influencing outcomes across multiple functions/regions/executives without direct authority. - Proven cross-functional partnership across IT, operations, engineering, finance, and external partners. - Strong systems and process thinking (process mapping, requirements, redesigning how work flows). - Experience implementing/integrating enterprise systems or operational tooling (testing, training, SOPs, adoption). - Strong milestone/dependency/risk/issue management with clear escalation. - Comfort with data: building/reading KPI reports and dashboards to set priorities and drive corrective action. - Experience managing vendors, budgets, or sourcing/RFP processes. - Strong written and verbal communication, including executive-ready status reporting. - Ability to learn a new operating context quickly and support a **24/7** operation (occasional off-hours support for go-lives/major events). **Preferred Skills** - Hyperscale/colocation d
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