Solutions Engineer (Integrations)
Choco · Chicago
About this role
## Solutions Engineer (Integrations) ### About Choco Choco builds and owns software that reshapes a broken food system. Our platform helps food distributors and their customers automate orders, reduce errors, and run operations faster and more reliably—delivering real-world impact on efficiency, margins, and day-to-day business. ### Mission As a **Solutions Engineer**, you’ll deliver **fast, reliable, API-driven integrations** for mid-market customers by translating business workflows into scalable, repeatable technical solutions. This role is **primarily customer-facing**, focused on **solution design and customer outcomes** rather than traditional software development. ### What You’ll Do - **Design, build, and deliver integrations** between Choco and customer systems using **low-code tools** (e.g., **n8n** and **Tray.ai**). - **Own integration projects end-to-end**—from discovery through go-live and ongoing improvement. - Partner with **Account Executives** in pre-sales by leading **technical discovery**, **proofs of concept**, and **integration scoping**. - **Troubleshoot and maintain integrations** to ensure reliability and performance; **document integration designs** for clean handoffs to Customer Success. - Collaborate with **Customer Success, Implementation, and Product** teams, sharing customer feedback to shape the product roadmap. - Share best practices and help scale integration delivery globally. ### What You Bring - **1+ years** of experience in solutions engineering, IT/ERP consulting, or systems integration. - Bachelor’s degree in business, technology, or related field. - Experience with **low-code/automation tools** such as **n8n, Zapier, and Tray.ai**. - Experience delivering **API integrations** across multiple customer environments—from discovery and design through launch and support. - Basic programming knowledge (e.g., **JavaScript or Python**) and working knowledge of: - **REST APIs** - **JSON/XML** - **Webhooks** - **Authentication** (OAuth, API keys) - **Data mapping** - Strong analytical and problem-solving skills with a collaborative, solution-focused mindset. - Excellent communication—able to make complex ideas clear and simple. - **In-office attendance 3 days per week (T/W/Th)** in the **Chicago** office. ### Nice to Have - Experience with **ERP systems** or integrations with ordering platforms. - Background in **food distribution, supply chain, or B2B SaaS**. - Familiarity with **EDI**, **SFTP/flat-file integrations**, or basic **SQL**. - Comfort using **AI tools** to speed up discovery, documentation, and integration builds. - Must be authorized to work in the **United States** without current or future employer sponsorship (Choco does not provide visa sponsorship). ### What You Get - Work on digitalizing core operating systems for food distributors—automating orders, sales, and payments. - Build with an **AI product** with proven product-market fit, embedded in distributor workflows and impacting order accuracy, speed, and margins. - Join a global team across **6 countries** and **40+ nationalities**; raised **$300M+** and reached **unicorn status (~$1.2B valuation)**. - Real ownership and equity, plus competitive compensation, health and wellbeing support, and long-term benefits like a **sabbatical**. - Collaborate with people who want to own outcomes in a messy, real-world system and scale it. *Choco is an equal opportunity employer. All employment decisions are made without regard to p
Listing freshness
CronJobs last confirmed this listing 1h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.