Senior Director, Tools & Automation, Creator Relations
Roblox · San Mateo, CA, United States
About this role
**About Roblox** Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences—created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world and on any device. A career at Roblox means shaping the future of human interaction, solving unique technical challenges at scale, and helping create safer, more civil shared experiences for everyone. **Team: Creator Relations** Creator Relations helps Roblox’s top creators—from independent developers to professional studios—build bigger and more successful games. You’ll build the engine behind it: the data, tools, and roadmap system that let our account managers, game experts, and support teams do more, faster, and prove their impact. --- **What you will do** - **Run the roadmap system:** Gather ideas from account management, Developer Excellence, Services, and partner teams; size by expected impact; deliver a ranked recommendation to the Head of Creator Relations; and drive delivery. - **Build the tools:** Lead delivery with dedicated engineering partners, with a focus on **AI and automation** (e.g., account health scores, prioritized work queues, dossiers and recommendations at scale, and early detection of rising games). - **Own measurement:** Define metrics, baselines, and attribution to show how Creator Relations moves creator earnings, engagement, and retention—partnering closely with data science. - **Turn what works into repeatable playbooks:** Convert what top operators learn into playbooks for the hundreds of developers you don’t work with one-to-one. - **Run the operating rhythm:** Planning, goals, and business reviews for Creator Relations. - **Build and lead the team:** Including product and analytics roles. --- **You have** - **12+ years** across business operations, strategy, product, or general management, including leading teams. - A track record of **prioritizing and shipping cross-team roadmaps** with engineering. - Deep comfort with **data**: setting metrics, building baselines, and attributing results. - Hands-on experience with **AI tools and automation**, and a sense of where they create real leverage. - The ability to work credibly with **engineers, data scientists, and game experts**. --- **Nice to have** - Experience in **games, platforms, or marketplaces**. - Familiarity with **free-to-play economics** or the **creator economy**. --- **Work location / schedule (HQ in San Mateo, CA)** Roles based at headquarters are **onsite Tuesday, Wednesday, and Thursday**, with optional presence on **Monday and Friday** (unless otherwise noted). --- **Pay transparency (San Mateo, CA HQ)** - **Annual Salary Range:** **$299,090 — $349,900 USD** - Actual base pay depends on job-related factors (e.g., background, training, experience, location, business needs, market demand). The range may change. - Full-time employees are also eligible for **equity compensation** and **benefits**. --- **Equal opportunity** Roblox provides equal employment opportunities and prohibits discrimination and harassment of any type. Reasonable accommodations are available for candidates with qualifying disabilities or religious beliefs during the recruiting process. For US-based roles only: the company may no
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