IT Systems Engineer
Cartesia · *HQ - San Francisco, CA
About this role
## About Cartesia Cartesia’s mission is to architect AI that learns from and interacts with the world like humans do. We’re pioneering model architectures that make this possible—building the systems behind cutting-edge models and experiences. ## About the Role — IT Systems Engineer We’re hiring an **IT Systems Engineer** to build the IT foundation at Cartesia. You’ll design and ship systems for **device management, identity and access, internal tooling, and IT policy**, and you’ll own the day-to-day support that keeps the company running. We want someone who treats IT as an engineering problem: when a request comes in twice, you build a system so it never comes in a third time. You’ll use **AI agents** to build and automate IT workflows—writing/testing automation, handling everyday requests, and running larger workflows—while helping set the standard for **safe agent usage** across IT. **Location:** San Francisco (in-office) --- ## Your Impact - Be the go-to person for employee IT issues—resolve quickly and fix root causes so problems don’t repeat. - Build internal tools and self-service workflows that turn recurring requests into one-time fixes. - Automate IT work with AI agents (triage, multi-step workflows) with clear permission boundaries and human approval where it matters. - Partner with internal teams to manage access and build integrations that remove manual work. - Write and maintain IT policies, and implement technical controls that enforce them. - Maintain an inventory of company apps, admins, and vendors; manage the SaaS stack as it grows. --- ## What You Bring - **5+ years** in IT or systems engineering, including experience as one of the first IT hires at a growing company. - Hands-on experience running IT processes across: - **Device management** (e.g., Rippling) - **Identity & access** (e.g., Google Workspace, Okta) - **Compliance** (e.g., Vanta) - Endpoint security that ties these together - Experience owning the full breadth of IT at a small company (hardware, vendor budgets, office networking, and support for technical teams). - Strong **Python** (or similar) skills for automating IT via SaaS APIs, plus experience managing configuration as code (e.g., **Terraform**). Show us something you built. - Comfort building with **AI coding agents** and good judgment about where guardrails are needed. - User-centric support mindset; ability to explain technical issues in plain language. - Strong self-direction: set priorities, ship early, and document as you go. --- ## Nice-to-Haves - Experience building IT at an early-stage AI company. - Experience using AI agents to automate IT work with permission boundaries and verification built in. --- ## In-Office Policy & Visa Sponsorship - **In-person team** based out of: 🇺🇸 San Francisco, 🇬🇧 London, 🇮🇳 Bangalore - **Visa sponsorship:** Provided on a case-by-case basis. Your recruiter will discuss your needs on the first call. --- ## Benefits (US Employees Only) - **Competitive base salary + attractive equity** - Fully covered **medical**, plus **dental & vision** - **Parental leave:** 9 weeks paternity / 12 weeks maternity - **401(k)** - **Commuter allowance** - **Flexible PTO** - **Meals & snacks** daily - “Your own personal Yoshi” 🦖 --- ## E-Verify / Equal Opportunity Cartesia participates in **E-Verify** and will provide Form I-9 information after hire. Cartesia is an **equal opportunity employer** and considers qualified applicants without regard t
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