Engineering Lead, Clinical Operations
Clover Health · Remote - USA
About this role
**Engineering Lead, Clinical Operations (Clover)** Clover’s Business Enablement team drives technological advancement while ensuring robust security and compliance. We build user-friendly corporate applications, manage complex data ecosystems, and deliver efficient tech solutions across the organization—so it’s easy for the business to do what’s right. We’re hiring an **Engineering Lead** to build the systems that help our **clinical teams deliver services in the field and in members’ homes**. You’ll own technical direction and delivery for **scheduling, dispatch, field and mobile workflows**, and the software that connects **equipment and home technology** to day-to-day operations. A likely first assignment is an **“Air Traffic Control” system** for field operations—helping supervisors understand what’s happening and intervene when the plan breaks (e.g., flat tire, delayed visit, missing equipment, or changing member availability). You’ll work with the people doing the job to define what the system should show, what it can resolve, and when a human should step in. This is a **hands-on role** spanning product and engineering: understand the business problem, shape the solution, ship useful increments, and validate what works. You may start without direct reports, and can expect to coach and eventually manage **one or two engineers**. We value a **tinkering mindset**: try unfamiliar tools, inspect data, trace failures, ship small improvements, and learn from outcomes. Hardware/connected-device experience is a plus, but not required—the core work is building dependable software for an operation that changes throughout the day. --- ### What you’ll do - Partner directly with supervisors, clinical field staff, and operations leaders to understand schedules, travel, capacity, handoffs, and exceptions that disrupt the day. - Build field visibility and intervention tools that provide useful context, distinguish known facts from missing information, and support responses to changing conditions. - Develop scheduling and dispatch capabilities that match people and visits to real-world constraints, with clear ways for staff to review and adjust the plan. - Build and debug **APIs, mobile workflows, integrations, and data flows** supporting field teams, connected equipment, and home technology. - Prototype quickly and ship focused increments—make deliberate build/integrate/buy choices and avoid overcommitting before the operation tests the approach. - Use **AI actively** for development, investigation, prototyping, analysis, and workflow capabilities—verify behavior and make failures understandable and recoverable. - Coach engineers and take on a small number of direct reports as the team grows; maintain clear ownership, strong engineering practices, and credible delivery. - Collaborate with Product, Special Project Leads, IT, Counterpart, and the Engagement lead at interfaces shared with field operations. --- ### Success looks like - **First 90 days:** Understand how the field operation works, ship an improvement used by supervisors or field staff, and clearly show what changed. Deliver a focused technical plan grounded in real constraints and exceptions. - **First six months:** Several useful increments in place. Supervisors can respond to disruptions more effectively, scheduling/field workflows improve, and technical ownership is clear. --- ### You should get in touch if you - Are a strong production software engineer who has owned mean
Listing freshness
CronJobs last confirmed this listing 1h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.