Engineering Manager, Infrastructure
Alloy · New York City
About this role
**Alloy — Engineering Manager, Infrastructure** ## About Alloy Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle—so financial organizations can grow without limits. More than 900 of the world’s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth. Alloy’s values—**Be Bold, Go Fast, Collaborate, and Celebrate Our Differences**—support a workplace where you can grow, thrive, and belong. Alloy has been recognized as one of **Inc. Magazine’s Best Workplaces**, **Forbes America’s Best Startup Employers**, and **Best Fintech to Work for by American Banker**. ## About the team Every identity check and fraud decision Alloy makes for 900+ banks and fintechs runs on the infrastructure this team builds. The Infrastructure team is made up of seven senior engineers running **15+ Kubernetes clusters**, **100+ databases**, and a **cell-based architecture** that supports some of the largest banks and fintechs in the country. The mission: make this scale **reliable, secure, and operable** with far less manual work—moving from fielding requests to **automated, self-service platforms** so product engineers can provision and ship on their own. Alloy operates in a **hybrid-work** environment, with local employees onsite **three days a week**. ## What you’ll be doing (Player-Coach) You’ll lead and grow the team while staying close to the work, and you’ll own the technical and strategic direction for how Alloy runs in production. - **Lead, coach, and develop** a team of seven infrastructure and site reliability engineers (1:1s, career conversations, design reviews, pairing). Hire and onboard new engineers. - **Write and review production code and Terraform**; lead design discussions; take on scoped technical projects without becoming the team’s bottleneck. - Own the roadmap and delivery for **Kubernetes, databases, networking, private connectivity for enterprise clients, CI/CD, and cloud accounts**, built to meet audit controls and scale globally. - Drive the shift from **manual operations** to **automated and AI-assisted operations**—from provisioning/upgrades/migrations to self-service tooling and AI agents for incident triage and routine infrastructure work. - Set the bar for **reliability and resilience** across **SLOs, disaster recovery, multi-region failover, and capacity**. Join the on-call rotation and lead incident response with a focus on preventing recurrence. - Make architecture calls across **infrastructure, reliability, and security**, including **build-vs-buy** and cost tradeoffs. - Protect the team’s focus and keep stakeholders aligned: manage competing priorities, remove blockers, surface risks early, and say no when it matters. ## Who we’re looking for **Must-haves** - **10+ years** in infrastructure, platform, DevOps, or SRE roles, including **3+ years leading** an infrastructure/platform/SRE team. - **Hands-on skills**: you still design, build, and ship infrastructure; strong **Terraform (or similar IaC)** and proficiency in **Python, Go, or another language**. - **Expert-level AWS** knowledge (professional/specialty certification or equivalent) and **production Kubernetes** experience. - Track record of **running on-call rotations**, leading incident response, and improving systems based on what incidents reveal. - Experience **hiring, onboarding, and coaching** engineers thro
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