Director, Peraton[x] Administration and Enablement
Peraton · UNAVAILABLE, UNAVAILABLE, US
About this role
## Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As a mission capability integrator and transformative enterprise IT provider, Peraton delivers trusted, highly differentiated solutions and technologies to protect the nation and allies. Peraton operates at the nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company partners with essential government agencies and supports every branch of the U.S. armed forces. --- ## Director, Peraton[x] Administration and Enablement Peraton is seeking a **Director** to lead the **administration and user enablement** of **Peraton[x]**, an enterprise generative AI and agentic analytics platform. This leader is accountable for how the platform is **configured, governed, and accessed**, and for ensuring every program that uses it can do so successfully. The Director leads a multidisciplinary team of system administrators, AI analysts, business analysts, and knowledge workers to onboard users, build reusable solutions, curate knowledge, and drive adoption across Peraton. --- ## Key Responsibilities ### Platform Administration & Governance - Lead Peraton[x] system administration, including **user and program provisioning**, **role-based access**, **data-tier management**, **environment configuration**, and **platform settings**. - Set and enforce administrative standards, policies, and procedures for **access requests**, **onboarding/offboarding**, **project/workspace management**, and **knowledge-base (cortex) governance**. - Oversee **release readiness** and **change management** from both the administrator and end-user side, including communicating platform changes, new features, and impacts. - Run the **service desk** and **tiered user support model**: ticket intake, triage, escalation to engineering, and resolution tracking against service-level targets. - Manage **AI usage, cost, and license administration**: track consumption and spend by program, attribute costs, and enforce usage policies. - Maintain administrative documentation, runbooks, and audit-ready records of access, configuration, and change. ### User Enablement & Adoption - Own the Peraton[x] enablement strategy, including **role-based onboarding**, **training curricula**, **office hours**, **user guides**, and **playbooks** for new and experienced users. - Build and lead a **community of practice** and a **power-user/champion network** across programs to spread best practices and grow adoption. - Direct AI and business analysts in designing **reusable skills, flows, workflows, dashboards, and templates** that solve recurring program problems and reduce time-to-value. - Partner with programs to identify high-value use cases, guide pilots, and scale successful solutions enterprise-wide. - Measure adoption, engagement, and value using usage analytics and user feedback; use results to target training and improvements. ### Knowledge Management - Lead knowledge workers in curating, organizing, and governing platform content (including enrolled documents and ontologies).
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