Sr. Manager, Agents
Samsara · Remote - US
About this role
**Sr. Manager, Agents — Samsara (Remote | US & Canada)** **Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud—helping organizations that depend on physical operations harness IoT data to improve safety, efficiency, and sustainability. We support industries including agriculture, construction, field services, transportation, and manufacturing. **About the role** Samsara’s AI Experience team builds the **Samsara Assistant** and **Agent Studio**, where customers create **chat and voice agents** that work across their safety, maintenance, and operations data. This is a **new role**. You’ll lead the teams behind the Assistant, Agent Studio, and Agent Extensibility—turning a fast-growing product into one customers trust and use daily. About half your time will support engineering teams across Samsara to build and launch their own agents; the other half will focus on the frameworks that power those agents for both Samsara teams and customers. You’ll lead ~**10 engineers** (ML engineers, applied scientists, and full-stack engineers) through **two tech leads**. The IC bench is strong—your first focus is **scaling the product**. **Remote** This is a **remote position** open to candidates residing in the **US and Canada**. --- ## What makes this opportunity unique - **Just launched, already growing:** Agent Studio went GA in Oct 2026; chat/voice volume grew from ~100K (June) to 350K+. - **Platform and product at once:** You power agents across Samsara product lines and help generate revenue. - **A new leadership seat:** First management layer for a team that has outgrown one manager. ## Why this role matters Operators in transportation, construction, utilities, and field services ask the Assistant about drivers, vehicles, and equipment—your team ensures the answers are right. ## Unique product challenges - Grow activation with **recommended questions** and **pre-generated reports** (e.g., “fuel wastage,” “vehicles requiring maintenance”). - Build toward **proactive agents** that act before users ask. - Measure and improve **answer quality at scale** across customers, data types, and templates. - Design frameworks so partner teams can ship their own agents quickly and safely. ## In this role, you will - Own **Assistant, Agent Studio, and Agent Extensibility**, leading ~10 engineers through two tech leads. - Grow **activation** via recommended questions, automatically generated reports, and proactive agents. - Drive **answer quality** and **repeat usage** so customers trust the Assistant and return daily. - Set technical direction through **RFCs** and **design reviews** for a platform used by customers and internal teams. - Raise the bar for how the team builds with AI (coding, evaluation, operations). - Partner with product teams across **Safety**, **Maintenance**, and more to build and launch agents on the platform. - Champion Samsara cultural principles: **Customer Success**, **Build for the Long Term**, **Adopt a Growth Mindset**, **Be Inclusive**, **Win as a Team**. - Hire, develop, and lead an inclusive, engaged, high-performing team. --- ## Minimum requirements - **10+ years** software engineering experience, including **5+ years** managing engineering teams. - Experience managing engineering teams and **tech leads**. - Experience across **machine learning and software engineering**, including agentic systems and production software. - Track record shipping **production systems** used at scale by ex
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