Director of Engineering, Eligibility & Revenue Systems
Omada Health · Remote, USA
About this role
**Omada Health — Director of Engineering, Eligibility & Revenue Systems** ## Job overview The **Eligibility & Revenue Systems** are the enterprise backbone that makes the employer and health plan business work. They ingest files, determine eligibility, power billing, and integrate incentives so customers can get members into care without friction. Together, they cover Omada’s part of the employer and health plan revenue cycle: **file ingestion and partner integrations, eligibility, and claims and invoicing**. ## The role Omada is seeking an experienced **Director of Engineering** to lead multiple teams responsible for the Eligibility & Revenue Systems. This is a senior leadership role for someone who understands that **commercial and operations are the reason Omada works**—the technology exists to support those commitments. You will own the **technical strategy and execution** for the Eligibility & Revenue Systems, with clear OKRs, strong instrumentation, and disciplined planning to deliver consistently against **reliability, scale, compliance, and partnership outcomes**. ## What you’ll lead - Lead multiple engineering teams (and their managers) across the Eligibility & Revenue Systems, serving internal operators and Commercial stakeholders. - Own the technical and execution strategy for Eligibility & Revenue Systems: **file ingestion, eligibility, billing, incentives, and shared components**. - Partner closely with **Commercial, Implementation, Finance, and other EPD leaders** to keep the platform aligned with the sales pipeline, upcoming deals, and operational constraints. - Define **B2B Core OKRs** and success metrics; lead teams to deliver quarterly commitments with transparency and predictable execution. - Ensure the platform scales each year (capacity, performance, and operability) as volumes and complexity grow. - Raise the bar on architecture and shared components between B2B Core and other systems to reduce duplication and tighten interfaces. - Hire and develop managers, plus **Staff engineers and future leaders**. - Set a high bar for craft, performance, reliability, data integrity, and auditability. - Build strong relationships with Commercial so pipeline visibility and contract requirements become early inputs. - Work with Platform and other EPD domains on shared services while owning reliability outcomes and operational excellence for B2B Core-facing systems. - Ensure the Eligibility & Revenue Systems meet **SOX and other relevant compliance requirements** (clear controls, auditable changes, traceable financial flows) in partnership with Finance and Security. - Apply **AI in the day job** as a hard requirement—using AI and automation to improve leverage, decision-making, workflow quality, and team effectiveness while maintaining trust and control. ## This role is for you if you - Understand enterprise platforms between Sales, implementation, and operations—and treat **reliability and data integrity as product features**. - Can lead multiple team shapes at once (complicated subsystem, platform, and stream-aligned). - Excel at influence and tight partnership with Product, Commercial, Implementation, Finance, and Platform. - Believe great engineering reduces operational load, on-call fatigue, and customer escalations. - Are comfortable in regulated, trust-heavy environments and treat privacy, security, SOX constraints, and contract fidelity as guardrails. - Can turn ambiguous, multi-stakeholder goals into clear priorities
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