Forward Deployed Engineer
Springfertility · San Francisco, CA
About this role
**Forward Deployed Engineer** ## Who is Spring Fertility? Spring Fertility is a passionate, dedicated team of physicians and scientists building the fastest-growing fertility group in the country—grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, compassionate care, partnering with patients to help them achieve their goals. ## Why join our team? We’re mission-driven and seeking motivated, high-performing professionals who want to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture of collaboration, positivity, and enjoyment—while investing heavily in your professional and personal development. ## Role Summary The Forward Deployed Engineer bridges technology and the business. This highly cross-functional role combines software engineering, AI implementation, systems integration, product development, and operational problem solving. You’ll work directly with clinical, laboratory, patient experience, finance, HR, operations, and executive stakeholders to identify friction, rapidly develop solutions, and deploy technology that creates measurable impact. > This is not a traditional engineering role. The ideal candidate enjoys sitting with users, understanding real workflows, building quickly, and seeing solutions improve outcomes across clinics and corporate operations. ## Key Responsibilities ### Deploy Technology Where It Creates the Most Impact - Partner directly with clinical and operational teams to understand pain points and opportunities. - Embed within business functions to identify inefficiencies and automation opportunities. - Translate operational challenges into secure, scalable technical solutions. - Lead initiatives from discovery and prototyping through implementation, adoption, and measurement. ### Build Internal Products and Workflows - Design and develop applications, automations, and workflows that improve employee productivity and patient experience. - Build solutions using APIs, cloud platforms, low-code tools, and custom software. - Connect data across operational, financial, clinical, laboratory, and patient-facing platforms. - Rapidly prototype ideas and transition successful pilots into reliable production solutions. ### Accelerate Responsible AI Adoption - Identify practical AI use cases that reduce administrative burden and improve employee effectiveness. - Build and deploy AI agents, copilots, intelligent workflows, and internal knowledge solutions. - Develop retrieval-augmented generation solutions using appropriately governed internal information. - Partner with privacy, security, legal, clinical, and operational stakeholders to deploy AI responsibly in healthcare workflows. - Measure adoption, quality, business impact, and ROI. ### Integrate Critical Business Systems - Design and implement integrations across fertility EMRs, clinical/lab systems, Microsoft 365 & Azure, Salesforce & patient engagement tools, HRIS/finance platforms, and contact-center technologies (e.g., Salesforce AgentForce AI Voice). - Improve interoperability, data integrity, and workflow continuity while reducing duplicate entry and manual handoffs. - Troubleshoot complex issues across applications, vendors, data flows, and business processes. ### Drive Data-Informed Decision Making - Partner with Analytics/Reporting to build dashboards and reporting for clinical, financial, and operational leaders. - Define useful metrics an
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