VP, Digital Products and Technology
Dollar Shave Club · Durham, North Carolina
About this role
**VP, Digital Products and Technology** **ABOUT DSC** In 2011, Dollar Shave Club didn’t just disrupt the shaving industry—we revolutionized it with a viral video that became the gold standard for humor in advertising. Today, we continue to expand our grooming lineup internationally, holding fast to the disruptive DNA and irreverent humor that got us here. **ROLE SUMMARY** Dollar Shave Club is looking for a **VP, Technology** to lead every technology function behind the business: **ecommerce engineering, marketing technology & CRO, enterprise applications, platform operations, data, and corporate IT**. Reporting to the **Chief Digital Officer**, you’ll own **technology strategy, architecture, budget, security, and delivery** for a **PE-backed subscription business**. You’ll set the technical direction for our **Shopify Plus** and subscription commerce stack, make **AI-first engineering** the default way the team works, and bring acquired brands onto a common platform. Every major technology decision should tie back to **growth, retention, or EBITDA**. This is a **hands-on executive role on a lean team**. You’ll lead the pillar leaders below, plus a network of agencies, implementation partners, and managed service providers. --- **RESPONSIBILITIES** **Set technology strategy and architecture** - Build and gain buy-in for a multi-year technology strategy and roadmap aligned to growth, product plans, and the investment thesis - Own target architecture across commerce, subscription, enterprise, and data platforms; make build-vs-buy-vs-partner calls and retire tech debt deliberately - Integrate acquired brands and entities onto shared platforms with Finance and Operations to consolidate systems and capture synergies **Make AI-first the default** - Lead DSC’s AI-augmented engineering model: coding assistants, agentic workflows, automated testing, and AI-driven monitoring—with security, IP, and quality guardrails - Partner with the CDO on company-wide AI transformation across customer experience, personalization, CRM, operations, and internal productivity - Evaluate and pilot emerging AI capabilities in the ecommerce stack and scale what proves out **Deliver reliably** - Run a predictable delivery engine across squads: planning, estimation, prioritization, and capacity allocation tied to company goals - Own uptime, performance, and incident response for revenue-critical systems (checkout, subscription billing, order flow) - Drive CI/CD, testing, and release practices that let a small team ship fast without breaking the business - Stay hands-on to review architecture, unblock engineers, and dig into production issues when needed **Run enterprise systems, data, and IT** - Oversee **ERP, OMS, WMS, 3PL, and EDI** systems and integrations; keep master data clean and governed - Own the data platform and pipelines so leadership gets accurate, timely, trusted numbers - Own information security, identity and access, and compliance posture (including **PCI** and privacy obligations) - Keep internal IT simple and responsive for every DSC employee **Manage money and partners** - Own the technology budget across headcount, SaaS, cloud, agencies, and MSPs; set targets and report spend vs. value to the CDO and CFO - Rationalize licenses and contracts, renegotiate vendor terms, and hold implementation partners accountable for scope, cost, timeline, and quality - Build business cases tying technology investments to revenue, retention, and EBITDA **L
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