Director Enterprise Applications
Stony Brook University · US-NY-St. James
About this role
## Director, Enterprise Applications ### Position Summary The Director of Enterprise Applications provides strategic and operational leadership for a diverse portfolio of departmental, operational, administrative, research, and supporting applications across Stony Brook Medicine. Reporting to the Assistant Vice President of Enterprise Applications, this role is accountable for the reliable, secure, cost-effective, and sustainable delivery of assigned application services throughout their lifecycle. This portfolio is distinct from the electronic medical record and other core enterprise application portfolios (e.g., Revenue Cycle, Enterprise Imaging and Ancillary Systems, and Integration Services). The Director leads application support, implementation, optimization, modernization, rationalization, and retirement activities—establishing clear ownership, service expectations, operational resilience, and risk reduction while aligning technology decisions with business needs, regulatory obligations, enterprise standards, and architectural direction. ### Key Responsibilities **Application Portfolio Strategy & Governance** - Develop and maintain portfolio strategy and multiyear roadmaps aligned to organizational priorities and enterprise technology direction. - Establish and enforce standards for application intake, ownership, classification, support, lifecycle management, documentation, and retirement. - Evaluate requests for new or expanded applications based on business value, strategic fit, security, integration, total cost, resourcing, supportability, and long-term sustainability. - Lead application rationalization to standardize, consolidate, replace, modernize, or retire duplicative, aging, unsupported, or high-risk solutions. - Provide portfolio reporting and recommendations to support governance, prioritization, and investment decisions. **Operations & Service Delivery** - Oversee day-to-day support, availability, performance, maintenance, monitoring, and service restoration for assigned applications. - Define service expectations, operational metrics, escalation paths, and vendor performance measures. - Lead response to major incidents and recurring service issues, including stakeholder communication, root-cause analysis, corrective actions, and follow-through. - Ensure disciplined change, release, testing, validation, documentation, access, and production support practices. - Build resilient support models (cross-training, knowledge management, succession planning, reduced dependency on individuals/vendors). **Lifecycle Management & Modernization** - Lead application selection, implementation, enhancement, integration, upgrades, migration, and retirement. - Maintain lifecycle plans covering vendor support, technical currency, cybersecurity/privacy/regulatory needs, interoperability, continuity, and technical debt. - Partner with architecture, infrastructure, cybersecurity, and integration teams to ensure enterprise-standard, secure, reliable solutions. - Advance appropriate cloud/SaaS use, automation, platform capabilities, and emerging technologies to improve value, resilience, and supportability. - Ensure production transitions include operational documentation, ownership, training, monitoring, support, and recovery requirements. **Program & Project Execution** - Translate approved priorities into plans, deliverables, resourcing needs, dependencies, and success measures. - Provide leadership for implementations and optimizat
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