Senior CloudOps Engineer
Blooming Health · United States
About this role
## Senior CloudOps Engineer **Location:** Remote (United States) **Employment Type:** Full-time **Salary:** $165,000–$195,000 base (depending on experience) **Reports to:** Chief Product Officer --- ## About Blooming Health Blooming Health builds an AI-powered platform for aging services organizations, community-based organizations, government health agencies, health plans, and health systems. Our voice and SMS agents help care teams reach older adults at scale. Our platform runs **130+ containerized services on Google Cloud** within a **HIPAA boundary**, alongside a smaller **AWS** footprint. We’re looking for a **Senior Infrastructure/CloudOps Engineer** to scale securely and reliably. --- ## About the Role As our **first US-based Senior CloudOps Engineer**, you’ll own the path from **merged code to production during US hours**. You’ll improve **deployment automation**, strengthen **security/compliance**, and make infrastructure easier to operate as we grow. You’ll work closely with our **CloudOps engineer in India** as part of a **follow-the-sun** coverage model. This is a **hands-on senior individual contributor** role with ownership from day one. --- ## What You’ll Do - **Own CI/CD** for **Cloud Run** services and **Cloud Functions**, replacing manual deploys with automated, gated release pipelines. - Manage **production releases**, **hotfixes**, and **new environment setup** during US hours. - Build reusable **Terraform modules** for **GCP and AWS** infrastructure, services, and customer environments. - Manage cloud infrastructure including: **Cloud SQL, Memorystore, Pub/Sub, API Gateway, Cloud Armor, Artifact Registry, Secret Manager, BigQuery, networking, DNS, TLS, and load balancing**. - Strengthen **IAM**, **secrets management**, **access reviews**, **audit logging**, **log retention**, and **PHI-safe logging**. - Prepare infrastructure evidence for **HIPAA**, **SOC 2 Type II**, state security assessments, and customer reviews. - Define **SLOs**, **monitoring**, and **alerting** for real-time voice and messaging services. - Lead **incident response**, write **runbooks**, and run **blameless postmortems**. - Manage **Cloud SQL backups** and **disaster recovery**, including **restore testing**. - Improve **cloud cost visibility** and reduce spend through **rightsizing** and other optimizations. --- ## What You’ll Bring - **7+ years** in DevOps, SRE, platform engineering, or cloud infrastructure roles, including **3+ years** operating production workloads on **Google Cloud**. - Hands-on experience with **Cloud Run or GKE**, **Cloud SQL**, **IAM**, **VPC networking**, and **Pub/Sub**. - Production-scale **Terraform** experience (module design, state management, drift control). - Experience building **CI/CD** for containerized microservices using **GitHub Actions**, **Cloud Build**, or similar. - Experience in a regulated environment such as **HIPAA, SOC 2, HITRUST, FedRAMP, or StateRAMP**, including personally producing audit evidence. - Strong scripting skills in **Python, Go, or Bash**. - Production **incident response** and **on-call** experience. - Working knowledge of **AWS IAM, S3, and KMS**. - Clear written communication and ability to explain technical risks/tradeoffs to non-technical stakeholders. --- ## Nice to Have - Infrastructure experience with real-time voice/telephony systems (e.g., **Twilio, WebRTC, SIP**). - Experience supporting **AI/ML workloads** (e.g., **Vertex AI** or third-party LLM APIs
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