Engineering Manager - Kora
CarePortal · New York, NY, United States; USA
About this role
## Engineering Manager — Kora ### About the role Cedar’s mission is to make healthcare more affordable and accessible by leveraging data science, smart product design, and personalization. **Kora** is Cedar’s conversational AI agent for medical billing, and this role will help expand Kora’s capabilities across **voice, chat, and text** modalities. You’ll lead a team responsible for building patient-facing experiences and turning what you learn into reusable tools and systems to help Kora determine the most useful next action based on each patient’s context. You’ll also help design reliable ways for Kora to work alongside call-center specialists—so automation handles routine work while people focus on patients who need a personal touch. ### What you’ll do - Lead a team of **4–6 engineers**, balancing hands-on technical leadership with people management - Mentor, coach, and develop engineers to build a high-performing, inclusive engineering culture - Build, pilot, and scale **AI-powered patient experiences** across the healthcare financial journey - Evaluate and improve the **quality, reliability, and impact** of AI-powered patient support using production behavior and client feedback - Collaborate with Product, Design, and Data Science to translate real-world workflows into product requirements and guide builds from concept through launch - Guide your team into an **AI-first** software development lifecycle while maintaining quality and sound engineering judgment ### What we’re looking for - **7+ years** of professional software development experience - **1+ years** of experience in engineering management or technical leadership - A track record of shipping end-user products/capabilities with measurable customer or business impact - Proactive communication and experience navigating ambiguity, tradeoffs, and competing priorities - Experience growing engineers from junior to senior levels - You use AI in your day-to-day work, with curiosity to explore and innovate, and experience up-leveling engineers using AI across the development lifecycle - Interest in Cedar’s mission to improve the healthcare financial experience ### Nice to have - Experience building **AI-powered products or agents** ### Authorization Applicants must be currently authorized to work in the United States on a full-time basis. ### Compensation & benefits (highlights) - **Salary Range:** $195,500–$230,000 (subject to location, experience, and education) - Equity eligible - Competitive benefits and wellness package - **#LI-REMOTE #LI-DS** ### What Cedar offers (highlights) - Improve the U.S. healthcare system at a high-growth company - Flexibility to work from home or in the office (unless stated otherwise) - Unlimited PTO for exempt employees (encouraged: at least 20 vacation days/year) - 16 weeks paid parental leave with health benefits - Diversity initiatives and employee resource groups - Health benefits starting on the first of the month following your start date (or on your start date if it coincides with the first) - 401(k) match: 100% up to 3% of annual compensation - Mentorship, coaching, and a learning & development budget ### About Cedar Cedar was co-founded in 2016 after a negative medical billing experience. As of November 2024, Cedar engages with **26 million patients annually** and is on track to process **$3.5B** in patient payments annually, partnering with more than **55** leading healthcare providers and payers.
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