Software Engineer - Salesforce Tester
FanDuel · Los Angeles, California, United States
About this role
**Software Engineer - Salesforce Tester** **THE POSITION** FanDuel is seeking a **Software Engineer - Salesforce Tester** to ensure the quality, reliability, and functionality of the FanDuel Salesforce environment. This role (Customer Automations team) improves application quality and stability through comprehensive test planning and execution. You’ll support **QA**, **Functional & Performance testing**, and **documentation of test cases**, and help implement **automated test scripts** to reduce testing time and improve efficiency. You’ll also help increase user satisfaction and application performance by identifying and documenting **defects, errors, and inconsistencies**. *Note: Additional duties may be assigned as needed to meet evolving business requirements.* **THE GAME PLAN (Responsibilities)** - Write and execute comprehensive **test plans** and **test cases** - Perform **functional testing** to meet acceptance criteria - Conduct **integration & system testing** to validate features across the broader Salesforce platform - Provide technical support and troubleshooting for Salesforce applications - Maintain a library of **test cases, test data, and test results** for auditing and future reference - Collaborate with developers and stakeholders to identify and document defects post-release into the Production environment - Identify and address **performance bottlenecks** - Test **Agentforce agents** (topics, actions, multi-turn conversation behavior, and guardrails) using **Agentforce Testing Center** or equivalent tooling - Test **Data Cloud** (data streams, data model objects, identity resolution, and data flow between Data Cloud and Salesforce CRM objects) - Build and maintain **automated regression test scripts** using **Copado Robotic Testing (CRT)** and run them in **CI/CD pipelines** **THE STATS (Requirements / Qualifications)** - **2+ years** exposure/experience with **Functional & Integration Testing** - **Bachelor’s degree**, preferably in Computer Science - Extensive knowledge of the **Salesforce platform** (configuration, customization, integrations) - Proficiency with **Service Cloud** (object model, Service Console, Customer Portal & Communities, Case Feed, Knowledge Base, Einstein Bots, Apex) - Proven experience as a **Tester** (including manual testing experience: designing test cases, test matrix, and executing tests) - Hands-on experience testing **Agentforce agents** (topics, actions, multi-turn behavior, guardrails) using Agentforce tooling *If you’d like, paste the rest of the job description and I’ll format the remaining portion as well.*
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