Senior Engineering Manager, Platform
Forma · United States
About this role
## About Forma Forma is resetting the employee benefits landscape. Companies invest millions in benefits that employees often don’t value or use. Forma (founded in 2017) provides a global lifestyle benefits platform that helps companies offer competitive packages while reducing costs and inefficiencies. Forma enables companies to choose from a suite of products—such as Lifestyle Spending Accounts, Health Savings Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more—delivered through a single platform. Employees can spend funds via **The Forma Store**, **The Forma Visa Card**, or **reimbursement claims**. Forma has helped hundreds of renowned companies (including Stripe, UKG, lululemon, and Tripadvisor) design equitable, scalable, and flexible benefits programs for nearly **1 million employees worldwide**. ## About the Role As a **Senior Engineering Manager (Platform)**, you’ll lead the backend team responsible for the core systems powering Forma’s benefits platform. Your team owns the **reliability, scalability, and performance** of the backend services that every product and customer-facing team builds on. You’ll drive end-to-end ownership—from **architecture through deployment** and **operational excellence**—and partner closely with Engineering leadership, Product Management, Security, Customer Operations, and other engineering teams to ensure the platform scales reliably as the company grows. You’ll also shape **how** the team builds: with AI-assisted development changing the volume and shape of code, Platform owns the **guardrails** that keep that change safe. ## What You’ll Do - **Product Strategy & Executive Communication** - Own the product strategy and roadmap for backend platform services, balancing scalability, reliability, security, and business outcomes. - Translate platform strategy into a practical execution plan with **quarterly OKRs**, and hold the team accountable for delivery. - **Technical Strategy & Judgment** - Champion engineering excellence: system design, code quality, testing, and operational readiness. - Define an explicit bar for how **AI-assisted code** is specified, reviewed, and verified before reaching production. - Partner cross-functionally to define platform APIs, shared services, and infrastructure that support company-wide product velocity. - **Manager Effectiveness** - Manage and grow a team of backend engineers (performance feedback, hiring, and fostering a diverse, collaborative, inclusive culture). - Build trust and a strong engineering culture—coaching engineers toward technical and career growth (including problem framing, debugging from first principles, and architectural judgment). - **Delivery & Organizational Effectiveness** - Own the operational model for platform reliability: uptime, incident response, on-call processes, and postmortems. - Develop and track engineering/platform health metrics to drive continuous improvement. - Set up processes to handle ad hoc infrastructure/support needs without disrupting execution cadence. ## Preferred Skills - **5+ years** managing software engineers, including experience leading a platform/infrastructure/backend team. - **10+ years** building backend applications with deep expertise in distributed systems, APIs, and service-oriented architecture. - Proven experience building and scaling large-scale, complex distributed systems in production. - Experience owning platform reliability (SLAs/SLOs, in
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