Infrastructure Engineer
Endex · New York City
About this role
## Infrastructure Engineer ### Who We Are Endex builds AI agents that handle complex, end-to-end work for the world’s most demanding teams. We’re deployed across leading financial institutions and Fortune 500 companies—embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering with top AI research labs and backed by the OpenAI Startup Fund. ### About the Role **Location:** New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles **Commitment:** 5 Days In-Person You’ll build and maintain the platform our product and agents run on. You’ll partner with product engineers to improve deployments, service reliability, and the developer experience—ensuring the infrastructure supports demanding customer workloads as usage grows. ### Key Responsibilities - **Build the Production Platform:** Maintain cloud infrastructure, deployment environments, and shared services for product and agent workloads. - **Make Reliability Observable:** Establish service-level indicators, actionable alerts, and runbooks to help engineers diagnose and recover from failures. - **Improve Release Safety:** Build repeatable CI/CD and infrastructure-as-code workflows with tested changes and predictable rollback paths. - **Support Engineering Velocity:** Build tools, environments, and documentation that reduce friction in development and production operations. - **Operate for Scale:** Investigate incidents, plan capacity, and improve performance and resource efficiency as usage grows. ### What We’re Looking For - **Infrastructure Experience:** You’ve built and operated production cloud systems and understand practical trade-offs. - **Software Fluency:** You write maintainable automation and tooling instead of relying on manual configuration. - **Reliability Judgment:** You can diagnose failures, prioritize meaningful risks, and make systems easier to observe and recover. - **Developer Mindset:** You understand what engineers need from the platform and build clear, usable interfaces and workflows. - **Production Ownership:** You automate infrastructure, diagnose distributed-system failures, and turn incident learning into durable improvements. ### Nice to Have - Experience with infrastructure as code, containers, and cloud networking - Experience operating AI workloads, distributed job systems, or enterprise SaaS - Experience with Terraform or comparable infrastructure as code, containers, and cloud observability ### Benefits - Health & Dental Insurance - Monthly Wellness Stipend - 401K Matching
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