Forward Deployed Engineer
Clarasight · Remote - US East Coast
About this role
## Forward Deployed Engineer ### About Us Join us in building the leading AI-Powered Mission Control for Corporate Travel. Some of the world’s most recognizable companies—representing over **$4T** in market value—rely on Clarasight’s software to reduce risks, save costs, protect revenues, and manage emissions aligned with business objectives and sustainability goals. ### About You - You thrive at the intersection of **deep technical craft** and **high-stakes customer engagement**. - This is **not** a solutions engineering role where you demo software and hand off tickets—you want to be embedded in complex enterprise environments, building real things during live sales cycles and turning what you learn into durable product capabilities. - You contribute to **production codebases** without hesitation and have meaningful experience wrangling **messy enterprise data**. - You communicate clearly across audiences, move fast, and don’t need your name on things—you need them to work. - You have strong opinions about where **AI creates real advantage** vs. where it’s noise, and you’re energized by turning customer-specific solutions into scalable product. ### About the Role We’re seeking a **Forward Deployed Engineer** who sits within Engineering but spends most of their time in **pre-sales and strategic customer engagements**, working closely with **Sales** and **Customer Success**. This is a **build-and-own** role: - Lead technical discovery with prospects and customers - Architect and prototype integrations and AI workflows during live sales cycles - Reconcile messy, low-quality enterprise datasets - Contribute directly to Clarasight’s full-stack production codebase Your goal: **turn customer-specific solutions into scalable product capabilities**—the best things you build shouldn’t stay custom. --- ## Key Responsibilities ### Customer Engineering - Own the technical relationship from **first discovery call through contract close** - Collaborate with the data science team to translate ambiguous, high-pressure business problems into working prototypes and clear technical narratives that build trust and accelerate deals - Lead technical discovery with prospects and customers ### Data & Systems - Design and build pipelines across fragmented travel, financial, and expense systems - Get hands-on with messy, low-quality enterprise data: reconciling, validating, and shaping it into something reliable - Build frameworks that last—not workarounds that don’t ### AI Application - Apply AI where it genuinely creates advantage: enrichment, anomaly detection, forecasting, automation - Have strong opinions about where AI helps vs. where it’s noise - Turn experiments into repeatable, scalable workflows ### Productization - Feed structured learnings directly into Product - Turn the best customer-specific solutions into part of the platform - Contribute directly to Clarasight’s full-stack production codebase --- ## You’ll Be a Great Fit If You… - Have **5–8+ years** in software engineering, data engineering, or technical consulting - Have a track record of delivering in **ambiguous, high-ownership** environments - Contribute to **production codebases** without hesitation - Have meaningful experience wrangling **messy enterprise data** - Communicate clearly across technical and non-technical audiences - Move fast and prioritize outcomes over credit --- ## Nice to Haves - Experience with **fintech** or enterprise financial systems - Demonstrated ou
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