Member of Deployed Staff
Factory · San Francisco, CA
About this role
**ABOUT FACTORY** Factory’s mission is to create a world where software builds and improves itself. We build the platform for self-improving software development—helping enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile use Factory to ship code, review PRs, run tests, and deploy continuously. In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We’re backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake). --- **ABOUT THE ROLE — Member of Deployed Staff** Factory is hiring **Members of Deployed Staff** to solve engineering problems alongside our customers. You’ll use Factory to deliver projects such as: - Migrations - Large-scale refactors - Federated systems - Agent harness engineering - Security remediation You’ll own scoped technical projects from **discovery → implementation → validation → handoff**, including: - Understanding the customer’s systems - Aligning on what success looks like - Writing and debugging code - Working through deployment constraints This is a **hands-on engineering role with direct customer responsibility**. --- **WHAT YOU WILL DO AND ACHIEVE** - Work with customer engineers and leaders to identify a concrete problem, define scope, and agree on success criteria. - Build and deliver solutions in customer codebases and environments using Factory to accelerate the work. - Design integrations with customers’ development tools, infrastructure, and agent harnesses. - Diagnose failures across unfamiliar codebases, build systems, and production environments. - Validate changes through tests, evaluations, and rollout plans appropriate to the project. - Own delivery milestones, communicate risks, and leave customers with working software and a clear operational handoff. - Turn successful implementations into reusable tools, reference integrations, and guides. - Bring reproducible issues and field-tested recommendations back to Factory’s Product and Engineering teams. --- **QUALIFICATIONS** - A technical engineering background (software, infrastructure, platform, mobile, or security). - Hands-on ability to read unfamiliar code, make changes, debug failures, and validate results. - Strong understanding of software development, systems design, testing, and production operations. - Experience taking an ambiguous technical problem through to a delivered outcome. - Clear communication with engineers and non-technical stakeholders (including trade-offs and realistic expectations). - Passion for working with customers and delivering exceptional outcomes. - Tech lead or product management experience is a plus. --- **NICE TO HAVE** - **Migrations:** moving applications, databases, cloud infrastructure, ERP systems, or legacy platforms (including validation and cutover) - **Refactors:** substantial changes to complex codebases/architecture/frameworks/APIs while preserving required behavior - **Federated systems & on-premises deployments:** working across infrastructure, identity, networking, and security boundaries - **iOS / Android:** platform-specific development, build systems, testing, and release workflows - **Federal / public sector:** security, authorization, and operational requirements - **Agent harness engineering:**
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