Manager, New Verticals - In-Store Data Platform Strategy & Operations
DoorDash USA · New York, NY; San Francisco, CA; Seattle, WA; Los Angeles, CA; Seattle, WA; Washington, DC; Chicago, IL; Tempe, AZ
About this role
**About the Team** New Verticals is an exciting team at DoorDash building and scaling new ways to delight customers beyond restaurant delivery. Our Central Operations team (part of New Verticals Strategy & Operations) is reinventing how consumers shop grocery, convenience, alcohol, and retail—by making every store’s digital shelf match the physical shelf. We do this by onboarding new data sources that improve selection coverage, price accuracy, inventory accuracy, and location data that helps Dashers find the store and the item. When these get better, consumers see what they want at the right price with fewer substitutions and refunds, Dashers shop and navigate faster, and merchants sell more. You’ll partner with Product, Engineering, and Data Science to build AI-enabled tooling, launch operational processes at scale, own metrics, and pull operational and product levers across Grocery, Convenience, Alcohol, and Retail. --- **About the Role** We’re looking to hire a **Manager** to own how we onboard new data sources—external and internal—into our ecosystem. - **Externally:** bring on inventory and syndicated data providers, CPG branded data, in-store robotics companies, and other software/technology partners. - **Internally:** find new ways to leverage the data we already have. Together, these sources align the physical inventory of brick-and-mortar stores with the digital inventory. You’ll also explore how these assets could grow into an **inventory-as-a-service** solution. You’ll partner with Machine Learning, Engineering, Product, Data Science, and Commercial teams. You’ll sit in the Central Operations group within New Verticals Strategy & Operations and report into a Senior Manager. You’ll manage a team of two. --- **You’re excited about this opportunity because you will…** - **Build from zero:** take new data sources from ideation to production—sizing opportunities, structuring partnerships, running pilots, and scaling winners across Convenience, Grocery, Alcohol, and Retail. - **Think big:** imagine what’s possible with new sources and new commercial models (including inventory as a service) and turn bold ideas into roadmaps. - **Close the physical-digital gap:** connect real-world signals from retailers, syndicated data, CPGs, robots, and software partners to improve selection coverage, price accuracy, inventory accuracy, and Dasher navigation. - **Own the economics:** define commercial/business metrics to determine when a source works, weigh lift vs. cost, and decide whether to scale, iterate, or stop. - **Lead:** partner with Engineers, Data Scientists, Product Managers, and Commercial teams to integrate sources and drive measurable impact. --- **We’re excited about you because you…** - **Think 0 to 1:** energized by ambiguity; bold and unconstrained about what new sources could unlock. - **Are creative about business models:** understand how data becomes a product and help shape strategy. - **Understand commercial + business metrics:** know how selection/price/inventory accuracy translate into conversion, retention, and cost. - **Are analytical:** comfortable with SQL and data visualization; can extract and communicate insights. - **Are an operator and a partner:** comfortable with data quality and store-level operations; can build/maintain relationships with external vendors and partners. - **Have 6–8+ years of experience:** ideally with data partnerships, vendor management, or retail data. - **Have a completed Bach
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