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Information Security Director

TTEC · US-TX-Austin

unknownunknownPosted Nov 6, 2026

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About this role

## Information Security Director ### Overview The successful candidate will be a highly motivated, proven self-starter with a thorough understanding of the diverse aspects of information security. The Director of IT Security is responsible for enforcing security and privacy compliance, leading security assessments and incident response, and partnering across the company to promote and ensure IT security compliance. ### Key Responsibilities - Comprehend and enforce applicable laws, regulations, and compliance relating to IT security and privacy - Work with Legal to design, implement, and maintain security policies and procedures - Maintain and proactively monitor core infrastructure components (e.g., Cisco, Oracle, MS Windows, and Linux/Unix-based servers) - Lead security assessments of systems, applications, and networks in a complex IT environment - Recommend products and procedures to maintain and improve IT security - Lead security incident response - Evaluate current and future applications and network devices - Handle sensitive, confidential data - Serve as a liaison across the company to educate, promote, and ensure IT security compliance ### Requirements - 3+ years of professional experience designing, implementing, and managing enterprise IT security - Strong understanding of IT security and privacy laws, regulations, and compliance (including forensics, SOX, PCI, and HIPAA) - SAS70, eDiscovery, and/or COBIT/ISO experience highly desirable - Ability to perform or coordinate security assessments of technical environments - Excellent communication skills (writing and speaking), including presenting to non-technical executives and management - Strong project management experience - Understanding of Identity Management concepts - Ability to coordinate incident response across internal and external organizations (IT, Legal, Internal Audit, Operations, Executive Management, and local/federal authorities as needed) - Experience developing, reviewing, administering, and implementing security policies - B.A. or B.S. required; advanced degree preferred - Experience in outsourced (BPO) Contact Center environments ideal ### Certifications (Preferred) Security certifications such as: - CISSP (ISC2) - CISA - CISM - GIA C / GIAC Information Security Officer (GISO) - GIAC Security Essentials Certification (GSEC) - (and other relevant security certifications)

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