Chief Information & Security Officer
Nextdoor · Dallas, TX
About this role
**About Nextdoor** Nextdoor is the essential neighborhood network—connecting neighbors, public agencies, and businesses across more than 350,000 neighborhoods in 11 countries. We build innovative technology to foster local community, share important news, and create neighborhood connections at scale. Learn more at https://nextdoor.com. **Role Overview** As Nextdoor’s **Chief Information & Security Officer**, you will own **enterprise and product security** and oversee **corporate IT** and **internal business systems**, supported by experienced leaders. You’ll protect the company, its data, and the Nextdoor platform, working closely with Engineering. This role reports to the **Chief Financial Officer** and is based in **Dallas, TX**. --- ## Responsibilities ### Enterprise and Product Security - Own Nextdoor’s security program end to end (strategy, policies, risk assessments, and employee training), with a roadmap tied to the company’s biggest risks and progress tracked via clear metrics. - Regularly report security risks to the executive team and the Audit & Risk committee of the Board; partner with Legal on timely assessment and disclosure of material incidents. - Set security standards for the Nextdoor platform (mobile apps, web, APIs, and cloud infrastructure) and partner with Engineering to build security into how software is designed, built, and released. - Run application security (code review, dependency scanning, penetration testing, vulnerability management) and lead responsible disclosure / bug bounty programs; lead security reviews for new products, features, and third-party code. - Protect member and customer data through encryption, access controls, and monitoring; partner with Legal on privacy requirements across operating countries. - Run threat detection and monitoring across devices, cloud, the platform, and business systems (with outside providers as needed); maintain a tested incident response plan (including for product data breaches) with regular exercises alongside Engineering and Legal. - Secure corporate and business systems (devices, logins, email, Slack, and systems holding customer and financial data); assess and manage security vendors and third-party providers. - Lead security audit and compliance work, including **SOX**, **IT general controls**, **SOC 2**, and **ISO 27001**, in partnership with Internal Audit. ### Business Systems - Oversee teams that run **Workday** (ERP and HCM) and **Salesforce** (Sales & Service Cloud). - Partner with business systems leaders on integration and automation across Finance, People, Customer Operations, and Revenue Operations. ### Corporate IT - Oversee corporate IT operations, including **identity and access (Okta)**, **device management (Jamf)**, **Google Workspace**, **Slack**, IT asset management, and helpdesk. - Set the security approach for employee AI tools (approved tools and how company data is protected). - Oversee AI tool spend and adoption. ### General - Set security, IT, and business systems strategy, roadmap, and OKRs; align with company priorities and stakeholders. - Lead, mentor, and develop a high-performing technology team. - Manage the IT budget and software spend (forecasting, vendor management, and contract negotiation). - Stay ahead of emerging threats and technology trends and assess potential business impact. --- ## What You’ll Bring To The Team - **10+ years** of experience in security, including several years leading security teams. - Exper
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