Director, IT
Lottebiologicsusallc · Syracuse, NY
About this role
**LOTTE BIOLOGICS — Director, IT (Syracuse Bio-Campus)** **Position Summary** The Director, Information Technology serves as the head of IT for LOTTE Biologics USA and is responsible for defining and executing the technology vision, strategy, governance, and operating model for the Syracuse Bio-Campus. This role provides leadership across cybersecurity, infrastructure, service delivery, digital workplace, business applications, Quality IT, laboratory computing, data and analytics, and emerging technologies to enable business growth, operational excellence, regulatory compliance, and organizational objectives. As a member of the Syracuse Bio-Campus Leadership Team, the Director collaborates with site leadership, quality, manufacturing, laboratory operations, customers, regulators, and global technology stakeholders to ensure technology capabilities support operational excellence, compliance, business continuity, and long-term growth. The role is accountable for technology performance, cybersecurity posture, business continuity, organizational capability, and the development of a high-performing IT organization. --- **Duties & Responsibilities** **Strategic Leadership & Governance** - Define and execute the site technology strategy, operating model, and multi-year roadmap aligned with business, manufacturing, quality, regulatory, and enterprise objectives. - Serve as a strategic member of the Syracuse Bio-Campus Leadership Team, contributing to the development and execution of site and business priorities. - Establish and lead IT governance processes to evaluate demand, prioritize investments, manage technology risk, allocate resources, and ensure alignment with organizational objectives. - Partner with executive leadership, enterprise IT, and business stakeholders to identify opportunities where technology can improve operational performance, compliance, scalability, and business value. - Influence technology, cybersecurity, and digital transformation decisions through effective communication and stakeholder engagement. **Organizational Leadership** - Lead and develop the IT organization through workforce planning, organizational design, succession planning, leadership development, talent acquisition, coaching, and performance management. - Provide leadership through functional managers and technical leaders, establishing clear accountability, performance expectations, and service ownership. - Foster a culture of innovation, operational excellence, collaboration, continuous improvement, and customer-focused service delivery. **Technology Operations** - Establish strategic direction and performance expectations for infrastructure, service delivery, digital workplace technologies, end-user support, and operational technology services—ensuring secure, reliable, scalable, and resilient operations. - Ensure business continuity and disaster recovery capabilities (backup, recovery, resilience) are designed, maintained, tested, and continuously improved for business-critical systems and services. - Direct resolution of highly complex operational and technology challenges using internal expertise, enterprise resources, and external partners. **Cybersecurity & Risk Management** - Lead cybersecurity strategy and operations, including governance, security architecture, threat management, access controls, vulnerability management, incident response, and risk mitigation. - Ensure compliance with information security policies, industry best pr
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