Senior Customer Integration Engineer
Uniteus · United States
About this role
**Senior Customer Integration Engineer** **Department:** Product Delivery ## About the Role The Senior Customer Integration Engineer combines hands-on integration engineering with customer-facing technical leadership in multi-organization healthcare environments. You’ll work with state agencies, HIEs, EHR vendors, and implementation partners to determine how systems interact and exchange data. This role supports integration delivery across customer projects—often enterprise initiatives involving multiple systems, organizations, and technical stakeholders. For designated customers, you may provide sustained technical engagement across multiple initiatives while continuing to support other integration projects. ## What You’ll Do - Apply systems thinking to understand how applications, data flows, and technical dependencies interact across customer environments, and recommend feasible integration approaches using existing platform capabilities and standards. - Configure, implement, test, and troubleshoot healthcare integrations involving REST APIs, FHIR, authentication protocols, database-backed configurations, and secure data exchange. - Provide ongoing technical consultation for designated customers, maintaining continuity across integration initiatives and evolving requirements. - Lead and participate in technical discussions with customer IT teams, enterprise architects, technology vendors, and implementation partners to understand the broader technical environment and guide integration decisions. - Analyze internal/external technical specifications, API documentation, FHIR Implementation Guides, payloads, and application logs to validate integration approaches and resolve issues. - Collaborate with Product, Engineering, and implementation teams to investigate technical issues, address integration requirements, and identify product dependencies. - Develop and maintain technical documentation, including integration configurations, data flows, and implementation decisions. - Develop scripts, reusable utilities, and automation to improve integration testing, troubleshooting, and delivery efficiency. ## You’re a Great Fit If - You have **5+ years** of experience in healthcare integration engineering, interoperability, systems integration, or related technical implementation roles. - You have **hands-on** experience configuring, implementing, testing, and troubleshooting healthcare integrations (not just designing or coordinating). - You can independently lead or actively contribute to technical discussions with customer IT teams, architects, vendors, and implementation partners. - You have practical experience implementing and troubleshooting integrations involving **REST APIs, HL7v2, FHIR**, or similar healthcare data exchange technologies. - You have experience using **SQL** and relational databases for integration configuration and troubleshooting. - You have hands-on experience with **FHIR R4, US Core, FHIR Implementation Guides, REST APIs**. - Experience with **EHR integrations**, **Python or JavaScript scripting**, cloud technologies, and multi-organization interoperability initiatives is preferred. - You have strong systems thinking—understanding how individual integrations fit into a customer’s broader technical environment and recommending feasible approaches. - You have experience working with **AWS** (or similar cloud technologies) to configure and troubleshoot integrations. - You have a **Bachelor’s degree** in Computer Sc
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