Sr Business Integration Analyst
Connection Inc · Merrimack, NH, US
About this role
**Sr Business Integration Analyst** **Overview** We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage warehouse inventory, equip their workforce, or secure their data, we make it happen—through the right combination of tech hardware, software, cloud solutions, and support services. **Who You Are / Why Join Us** You’ll be part of a team strengthened by diverse backgrounds and perspectives. You’ll find supportive teammates, a rewarding career, and a total rewards package including competitive compensation, 401(k), medical insurance, free therapy visits, mental health coaching and tools, meditation resources, and generous paid time off (including Wellness and Volunteer Time Off days). *Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.* --- ## **Role Summary** Working under minimal supervision of an IT Manager or Director (referring only exceptional issues for approval), the **Sr Business Integration Analyst** manages project requirements, timelines, and technical integrations from platforms external to Connection’s core systems. You’ll work with customers and/or suppliers on new or revised systems and integrations, including **API, cXML, and EDI**, and partner with internal stakeholders to gather requirements for new business solutions. --- ## **Key Responsibilities** - Understand business needs and identify opportunities through analysis of systems and processes - Drive development of new systems and integrated processes by working with external customers and managing IT projects - Gather, analyze, and translate business requirements into functional and systems specifications - Produce agile SDLC artifacts: requirements, specifications, process maps, project plans, mockups, and test cases - Perform root cause analysis and communicate interdependencies across systems - Resolve issues or escalate risks to management - Manage customer change requests submitted via the Helpdesk - Support Development in an Agile/Scrum environment - Support Quality Assurance for unit and/or regression testing - Work with customers to support systems integrations - Identify application, platform, and business process improvements for internal and external customers/suppliers - Complete other duties or special projects as assigned **Compliance (as applicable):** Ensures departmental processes are performed in compliance with applicable **Sarbanes-Oxley** controls. --- ## **Compensation** - **Min:** $97,000.00 / year - **Max:** $125,000.00 / year --- ## **Qualifications** **One or both of the following:** - **EDI expertise:** In-depth knowledge of EDI standards (ANSI X12, EDIFACT, XML), experience with EDI documents (e.g., 810, 850, 855, 856), and experience mapping, troubleshooting, and testing with trading partners - **API expertise:** In-depth knowledge and experience working with APIs (GET, POST, PATCH, DELETE) and comparing JSON output to underlying relational databases **Additional requirements / experience:** - Presentation skills for diverse audiences (customers, partners, and all management levels) - Proven ability to distill broad customer requirements into complex technical specifications (EDI or API) - Experience with **ERP systems** (JD Edwards EnterpriseOne preferred) and integration via API or EDI - Working knowledge of **ITSM** solutions (e.g., ServiceNow, Cherwell, A
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