PeopleX Transformation Manager
Robinhood · Chicago, IL; Menlo Park, CA; New York, NY
About this role
## PeopleX Transformation Manager ### Join us in building the future of finance Robinhood’s mission is to democratize finance for all—and we’re building an elite team applying frontier technologies to the world’s biggest financial problems. ### About the team + role The **PeopleX Transformation & Operations** team is reinventing how People services are delivered at Robinhood. We’re moving HR Operations beyond transactional processing to full ownership of the employee lifecycle, using **AI and automation** to deliver consumer-grade experiences for every employee and manager. As a **PeopleX Transformation Manager**, you’ll be the builder at the center of PeopleX’s AI agenda—coordinating the AI roadmap across People teams, leading the **AI Front Door** for PeopleX Operations, and designing and shipping AI solutions that transform how HR Operations works. **Location:** Chicago, IL • Menlo Park, CA • New York, NY (in-person expected at least **3 days/week**) --- ## What you’ll do - Lead coordination of the **PX AI roadmap** across People teams (prioritizing by impact, feasibility, and risk) - Own the **AI Front Door** for PX Operations—help employees, managers, and contractors get answers and complete HR transactions from request to resolution, with intelligent routing to human support when needed - Design and build **AI agents, automated workflows, and hands-on knowledge solutions** across Workday, ServiceNow, and the broader PX tech stack - Partner with **People Systems** and **Enterprise Technology** to define requirements, shape platform decisions, and deliver at scale - Reimagine HR Operations processes across the employee lifecycle—**redesign before automating** so work flows seamlessly end-to-end - Set the standard for **responsible AI** in PX Operations, balancing speed with controls required in a regulated company - Define success metrics and report measurable impact on **efficiency, quality, and employee experience** - Build **AI fluency** within PX Operations by partnering with L&D so the team evolves from processing transactions to owning outcomes --- ## What you bring - **8+ years** experience in HR operations, HR technology, or People transformation (including significant time leading technical programs across People, Systems, and Technology) - Deep understanding of HR operations and the employee lifecycle, including experience redesigning processes and service delivery models at scale - Proven track record designing, building, and deploying AI solutions in production (agents, LLM-based assistants, or intelligent automation) with measurable business impact - Strong technical acumen across **prompt engineering, workflow design, and low-code/no-code automation**, plus ability to write clear requirements for technical partners - Ability to lead across senior stakeholders and technical partners, bringing structure to ambiguity and turning strategy into an executable roadmap - Sound judgment on **data privacy, governance, and responsible AI** - Experience with **Workday** and **ServiceNow (HRSD)** strongly preferred; **Greenhouse** is a plus --- ## What we offer - Challenging, high-impact work to grow your career - Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching - Top-tier benefits (including **100% paid health insurance** for employees and **90% coverage** for dependents) - Access to the **Robinhood Employee Fund** (eligible US employees can inves
Listing freshness
CronJobs last confirmed this listing 2h ago. If its source stops confirming the opening for seven days, this page is removed from active inventory.