Principal Field Security Engineer
GitLab · Remote, United States
About this role
**Principal Field Security Engineer** GitLab is seeking an experienced **Principal Field Security Engineer** to tackle complex customer security challenges at the intersection of technical architecture and business requirements. In this role, you’ll apply deep security expertise to answer technical questions, assess contract requirements, and enable GitLab’s Sales and field organizations to address security problems for enterprise customers. You’ll work directly with customers and internal teams to provide technical guidance, create security content, and help customers understand how GitLab’s security controls meet their compliance and risk management needs. --- ## What you’ll do ### Customer Engagement & Assurance - Serve as the primary security point of contact for enterprise customer questions, requests, and concerns - Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls for security, privacy, and compliance requirements - Build and maintain templates, playbooks, fallback positions, and training to simplify and accelerate negotiations - Facilitate customer assurance activities through the Customer Assurance Activities Service Desk - Provide escalation support for complex security questionnaires, RFPs, and risk assessments ### Contract & Legal Review - Perform comprehensive contract reviews for customer agreements and vendor relationships - Analyze security and compliance clauses in legal documents - Provide risk-based recommendations and remediation guidance for contractual security requirements - Partner with Legal, Sales, Product, and Procurement to negotiate security-related contract terms; manage escalations and collaborate to help teams close deals - Document and track contract-related security obligations ### Security Evangelism & Thought Leadership - Act as a trusted technical thought leader; develop internal and external security content (e.g., blog posts, whitepapers, technical standards, field enablement training) - Keep abreast of evolving regulatory requirements; identify, track, and facilitate solutions for security-related customer trends and improvement areas - Build and strengthen GitLab’s security brand in the industry ### Strategic Initiatives - Maintain and enhance GitLab’s Trust Center and self-service security resources - Provide strategic recommendations based on customer security concerns to support revenue growth - Participate in Quarterly Business Reviews to inform product and security roadmap decisions - Mentor and guide Security Assurance team members - Drive continuous improvement of Field Security processes and documentation - Design and implement solutions that help Sales-facing teams discuss security topics successfully with customers --- ## What you’ll bring - **10+ years** of information security experience, including **at least 5 years** in customer-facing security roles - Deep expertise in security frameworks/standards such as **SOC 2, ISO 27001/27017/27018/42001, FedRAMP, NIST CSF**, etc. - Expertise in laws and regulations such as **GDPR, CCPA, DORA, EU AI Act** - Proven track record of contract negotiation and security/privacy agreement reviews - Exceptional written and verbal communication skills; ability to translate complex technical concepts for diverse audiences - Experience creating security content (blogs, whitepapers, presentations) - Strong understanding of cloud security, SaaS security models, and DevSecOps practices - Expe
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