Experienced Engineering Manager, Payments
Plaid · New York City Office
About this role
## Plaid — Experienced Engineering Manager, Payments We believe the way people interact with their finances will drastically improve in the next few years. Plaid powers the tools millions of people rely on to connect their financial accounts to the apps and services they want to use. ### About the role Plaid Payments is building the infrastructure that makes paying from a bank account as simple and as trusted as paying with a card—at better economics for everyone involved. You’ll lead Plaid’s Payments engineering organization (three teams covering **account verification**, **payment risk**, and **money movement**), partnering with the Product Area Lead to co-own strategy and execution for one of Plaid’s largest and fastest-growing businesses. You’ll manage three engineering managers, own the engineering hiring bar, and set technical direction across a platform where **reliability and correctness carry real financial weight**. You’ll decide where to invest in foundations versus ship product, and collaborate closely with: - **Data science** on ML models behind risk products - **Operations & compliance** on regulated money movement - **Go-to-market** on key deals and customer relationships ### Responsibilities - Set engineering strategy for Payments in partnership with the Product Area Lead, balancing product delivery with foundational investment across three teams. - Manage three engineering managers—coach, calibrate performance, and build the management bench. - Own technical direction for the payments platform: verification infrastructure, the Signal risk platform (ML + data pipelines), money movement rails, and customer-facing APIs and dashboards. - Hold the reliability bar for systems where failures move money incorrectly. - Drive recruiting and hiring across the org; set the bar and own pipeline health. - Drive overall product area strategy with Product leadership. - Partner cross-functionally with product, data science, PMM, GTM, payment operations, compliance, and customers. ### Qualifications - 10+ years of software engineering experience and 4+ years in engineering management, including 1+ years managing managers. - Experience leading an engineering organization of 20+ through an EM layer. - Experience owning transactional, high-reliability systems where correctness and availability have direct financial consequences. - Track record of building technical foundations that created compounding returns. - Experience working cross-functionally with product, data, operations, and business teams. **Nice to have** - Bank payments experience (ACH, RTP, FedNow, or card rails) - Experience shipping ML-powered risk or fraud products - Experience leading AI transformation in an engineering org ### Mission & equal opportunity Plaid’s mission is to unlock financial freedom for everyone. Plaid is an equal opportunity employer and values diversity. Reasonable accommodations are available for candidates with disabilities—contact **accommodations@plaid.com**. *Additional compensation (equity/commission) and benefits vary by position; pay is based on scope, responsibilities, experience, skillset, and location.*
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