Software Engineer, Platform
Everlaw · Oakland, California, United States
About this role
**Software Engineer, Platform — The Role** You’ll build, modernize, and operate the platform-wide logging, metrics, and alerting infrastructure that gives Everlaw engineers real-time visibility into how our platform behaves in production. You’ll work across the telemetry stack—from core libraries in Java and Python to ingestion pipelines, dashboards, and alerting—while maintaining strict FedRAMP compliance and high availability. **Location & Schedule** - Full-time, exempt - Oakland, CA (hybrid) - In office: **M/W/Th** - Work from home: **Tu/Fr** --- ### What you’ll do - Build and maintain log, metric, and alert infrastructure across commercial and federal environments using tools such as **Datadog, Grafana, Prometheus, and PagerDuty** - Write reusable libraries and integrations in **Java and Python** to help engineers emit structured logs, metrics, and traces - Develop and manage infrastructure as code with **Terraform** to keep dashboards, alert rules, and telemetry pipelines versioned, reviewable, and reproducible - Improve observability architecture by designing telemetry solutions that scale (and incorporate emerging AI tools as Everlaw grows) - Improve alert quality and incident response by tuning noisy alerts, creating actionable runbooks, and helping teams find the signal during live incidents - Support regulatory and compliance efforts by keeping observability systems thoroughly documented and aligned with **FedRAMP** and data-handling requirements - Participate in on-call rotations, respond to production issues, and drive post-incident improvements to prevent recurrence --- ### About you - At least **2 years** of professional software engineering experience building, testing, and operating production systems in a cloud environment (**AWS preferred**) - Proficient in **Java, Go, or Python** and comfortable picking up new tools quickly - Hands-on experience with observability tools for logging, metrics, or alerting (e.g., **Datadog, Grafana, Prometheus, InfluxDB, Splunk, PagerDuty**, etc.) - Experience with infrastructure as code and container technologies (e.g., **Terraform, Docker, Ansible, Helm**) - Clear communication and ability to navigate ambiguity by breaking large projects into milestones - Authorized to work in the United States (Everlaw is **not** sponsoring U.S. employment visas for this role) --- ### Bonus points - Experience with **OpenTelemetry** or distributed tracing - Experience building/operating telemetry pipelines and log routing at scale - Experience operating distributed systems or working in regulated environments (**FedRAMP, HIPAA, SOC 2**) - Experience reducing alert fatigue and refining incident management practices --- ### Total Rewards & Benefits (Highlights) - Expected salary range: **$150,000–$190,000** (final depends on experience/skills; base range may change) - Eligible for **equity** and benefits **Health & well-being** - Comprehensive medical, dental, vision - Flexible Spending Accounts - Modern Health membership - Paid parental leave - Company-sponsored life and disability insurance **Financial rewards** - Competitive equity grants - 401(k) with company matching up to **4%** **Growth & everyday perks** - **17** paid vacation days, **11** federal holidays, paid sick leave - Four “**Everlawlidays**” per year - Learning & development budget + professional membership dues - Hybrid work flexibility - Monthly home internet reimbursement + desk setup stipend - Catered lunch each workday,
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