People Tech Business Systems Analyst
Gusto · Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid
About this role
**About Gusto** At Gusto, we’re on a mission to grow the small business economy. We handle the hard stuff—payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs). Offer amounts are determined by role, level, and location. AI is a fundamental part of how work gets done at Gusto. We expect team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. --- **About the Role** As a **Business Systems Analyst**, you’ll own the systems that power our recruiting experience, including our recruiting tools and Sana. You’ll partner with Recruiting, People Operations, and Engineering to understand how hiring works today, identify opportunities to make it faster and simpler, and turn that into configured systems and AI agents. You’ll work with engineers to design, build, and test agents that remove manual steps from recruiting processes. You’ll independently lead projects from discovery through launch, set your own priorities within the team’s roadmap, and serve as a trusted advisor to Recruiting leaders on systems and automation. --- **What You’ll Do (Day-to-Day)** - Own the administration, configuration, and roadmap for recruiting tools and Sana, including integrations, access, and change management - Lead requirements gathering with Recruiting; write clear specs, user stories, and acceptance criteria - Partner with engineers to design, build, test, and launch AI agents and automations that streamline recruiting processes (and help decide when to configure, build, or buy) - Map current-state workflows, identify friction, and drive end-to-end improvements while measuring impact - Manage multiple projects at once; communicate status and trade-offs to senior stakeholders; keep documentation and training current - Share best practices and support less experienced teammates as recruiting systems and automation work grows --- **What We’re Looking For** - 4–6 years in HRIS, recruiting systems, business systems analysis, or a related role - Hands-on experience owning and configuring an ATS or HR system (Greenhouse, Workday, or similar), including integrations - Track record of leading projects from requirements through launch with measurable results - Strong requirements gathering, process mapping, and documentation skills - Experience partnering with engineers on design, testing, and launch; comfort with light scripting or automation tools - Experience with (or strong interest in) building AI tools and agents to improve a process - Clear communication, including presenting to senior stakeholders; ability to prioritize competing requests --- **Compensation** Cash compensation range for this role: - **Denver:** $107,000/yr to $130,000/yr - **San Francisco / New York:** $130,000/yr to $160,000/yr Final offer amounts are determined by multiple factors, including candidate experience and expertise. --- **Location & Work Expectations** Gusto has physical office spaces in **Denver, San Francisco, and New York City**. Employees based in those locations are expected to work from the office on designated days approximately **2–3 days per week** (or more depending on role). When approved to work from a l
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