Senior Engineering Manager, Messaging Experience
Braze · New York City
About this role
**Senior Engineering Manager, Messaging Experience (MX) — Braze** At Braze, we’re building a team that’s approachable, kind, and intensely passionate—setting high standards, championing teamwork, and creating work-life harmony as we grow globally with a focus on equity and opportunity. **What you’ll do** - Lead the **Messaging Experience (MX)** team, responsible for the user experience for **Canvases** and **Campaigns**—core products every Braze customer uses to orchestrate personalized messaging. - Own a **multi-year roadmap** balancing continuous refinement (from user feedback and research) with foundational investment. - Raise the bar for **front-end quality, consistency, and delivery speed** across the team. - Set engineering direction and processes, **grow engineers and technical leads**, and **own hiring** for the team. - Partner closely with **Product Manager** and **Designer** to ensure engineering effort delivers the outcomes that matter most to marketers. **Who you are** - **5+ years** managing software engineering teams, including leading multi-team or multi-quarter workstreams. - Demonstrated **technical leadership** and a track record of driving best-in-class iterative product development. - Experience delivering and evolving **large, customer-facing web applications**. - Strong technical judgment in modern front-end stacks (e.g., **React, TypeScript, design systems**), with the ability to set direction and review architecture. - Experience working closely with **Product and Design**, translating research and feedback into a roadmap and holding a high bar for usability and polish. - A **self-starter** with strong communication and organizational skills, able to manage competing priorities. *If this sounds like a place where you can thrive, we can’t wait to meet you.*
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