P&C Systems Analyst
H&R Block · Remote, MO, US
About this role
**About the Role** As a **P&C Systems Analyst** at H&R Block, you’ll support and optimize People & Culture (P&C) systems. You’ll analyze requirements, troubleshoot technical issues, and implement enhancements to keep P&C processes running efficiently—partnering closely with P&C professionals and IT to improve the employee experience. **Day-to-Day Responsibilities** - Own the functionality, performance, and support of assigned P&C systems, including **Workday HCM**, **Talent Acquisition**, **Timekeeping**, and **Learning Management** - Understand P&C business needs and translate them into clear system objectives and deliverables - Manage day-to-day system operations: functional maintenance, configuration updates, testing, and troubleshooting - Plan, develop, and execute test cycles for patches, quarterly releases, enhancements, and other updates (including end-user guides and stakeholder communications) - Serve as a **Tier 3 Functional Expert**, collaborating with support teams to provide documentation, FAQs, and guidance for complex issues - Support recurring and seasonal business activities (mass transactions, annual events, scheduled system changes) - Stay current on system roadmaps and industry trends to contribute to improvements and new functionality - Partner with vendors to align platform capabilities with business priorities - Participate in cross-functional projects, from enhancements to large implementations - Contribute to knowledge transfer and team capability through documentation, training, and coordination with vendors **Required Qualifications** - Bachelor’s degree in a related field (or equivalent combination of education and related experience) - **1–3 years** supporting **Workday HCM Core processes**, TA systems, or similar P&C systems - Knowledge of P&C or Talent Acquisition operations, with experience managing projects from planning through implementation - HRIS reporting and testing experience **Preferred Qualifications** - Experience with technical planning and testing tools - Proficiency with **Microsoft Office** and related productivity/planning tools - Ability to work independently and collaboratively across diverse teams - Strong verbal, written, and interpersonal communication skills - Strong organizational skills and ability to manage priorities and deadlines - Proven analytical, problem-solving, and decision-making abilities **Why Work for Us** H&R Block’s purpose is to provide help and inspire confidence in clients and communities. You’ll join a **High Performing, Connected Culture** focused on relationships, continuous learning, and meaningful impact—supported by competitive pay, comprehensive benefits, and resources for life both inside and outside of work. **Pay Range** **$62,800.00 – $94,200.00 / Yr** (Local minimum wage laws apply. Final pay depends on experience, education, skills, performance, and location.) *Successful candidates may be eligible for incentive compensation/short-term incentive plans. Benefits may include medical/prescription coverage, 401(k), EAP, fitness programs, associate discount, travel accident insurance, and associate tax prep benefits.*
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