Head of Forward Deployed Engineering
Flowengineering · San Francisco
About this role
## About Flow Flow Flow Engineering is an AI-native requirements platform for modern engineering organizations. We help hardware teams collaborate with AI agents to design, validate, and evolve complex systems with speed and rigor. ## Role: Head of Forward Deployed Engineering Flow is seeking a **Head of Forward Deployed Engineering** to lead the team that turns signed customers into deeply embedded, growing accounts. This role sits at the intersection of **engineering, product, and revenue**: - **Sales engineers** own the technical win before a deal closes. - **You and your team** own everything after—integrating Flow into each customer’s engineering stack, building AI workflows around real processes, driving usage across teams, and expanding accounts into new programs, sites, and business units. ## What you’ll do - **Build and lead** the forward deployed engineering function (hiring, operating model, and how the team works with sales, product, and engineering). - **Own customer integrations end to end**, connecting Flow to PLM, ALM, CAD, simulation, and issue tracking tools customers already rely on. - **Design and deploy AI workflows** tailored to each customer’s requirements and systems engineering process, and turn what works into repeatable playbooks. - **Own product growth and usage within accounts**: track adoption, identify where teams are stuck, and drive Flow from one team to broad organizational use. - **Own customer expansion**, partnering with account executives to identify new programs, teams, and use cases—and build the technical case for growth. - **Convert pilots into production deployments** by taking clean handoffs from sales engineers. - **Feed field learnings back** to product and engineering to influence the roadmap based on what customers actually need. - **Stay hands-on**: write code, build integrations, and sit with customer engineers when it matters. ## About you - **7+ years** in forward deployed engineering, solutions engineering, software engineering, or a technical customer-facing role, with **2+ years leading a team**. - **Strong technical foundation**: can build integrations, reason about APIs and data models, and understand how software fits into complex engineering stacks. - **Hands-on AI experience**: building with LLMs and/or deploying AI-driven workflows in production for customers. - **Proven adoption + expansion track record** (not just delivering projects). - Comfortable operating across customer organizations—from individual engineers to VPs and program leads. - Able to **build a function from an early stage**, balancing hands-on execution with structure for growth. - Comfortable in a fast-moving environment where product, customer base, and team are scaling quickly. ## Nice to have - Familiarity with requirements, systems engineering, PLM, or ALM tooling (e.g., Jama, DOORS). - Background in or experience with defense, aerospace, or regulated hardware environments. - Experience with security and compliance requirements (e.g., ITAR, CMMC, on-prem or restricted deployments).
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