Head of Solutions Engineering
Flowengineering · San Francisco
About this role
## About Flow Flow is the systems engineering platform for the world’s best hardware teams. Companies like Rivian run their programs on Flow—keeping requirements, interfaces, tests, and design decisions connected in one live system instead of scattered across documents and legacy tools. We’re growing fast (backed by Sequoia) and selling into an industry actively rethinking how engineering work gets done. ## The Role Our technical win is consultative. In mid-market and enterprise deals, our Solutions Engineers run a structured two-week evaluation. They don’t just prove the product works—they work with systems engineers and chief engineers to help redesign how the customer’s organization does engineering to move faster. When we win, it’s because we’ve demonstrated a new way of working—not because we checked more feature boxes. Right now we have a small SE team and no playbook. Deals get won, but they’re won on individual effort rather than a repeatable system. Your job is to build that machine while running deals inside it. You’ll: - Carry evaluations yourself from day one - Codify what already works into a playbook anyone strong can run - Hire and ramp the team that runs it We plan to grow from a small team to **10+ across regions in the next 12 months**. The hiring bar, ramp program, and evaluation framework are yours to design and own. You’ll report to the **Head of Sales** and work as a peer to our **AE** team. You’ll also help design the handoff from technical win to deployment as we build out post-sales. ## What You’ll Own in Year One - **Personally run technical evaluations** on our most important deals - **Codify the SE playbook**, including: - Trial plans - Workshop formats - Demo environments - Competitive positioning against legacy requirements tools - **Define the SE hiring profile** and **hire SEs** - **Build onboarding and certification** so a new SE can run evaluations independently within their first quarter - **Design the technical-win-to-deployment handoff** with the Head of Sales ## Who Does Well Here - You’ve led a **solutions engineering / solutions architecture** team of roughly **4–10 people**, and you were still in deals while leading it. - If you haven’t personally run an enterprise evaluation in the last year, this likely isn’t the right fit. - You **built the systems**, not just inherited them. - You can show an onboarding program, evaluation framework, or demo environment you created from scratch (ideally at a company generating **eight figures of ARR**). - You’ve **hired SEs against a bar you defined**, and you can speak honestly about misses. - You’re credible with engineers. - You’ve sold technical products into hardware, manufacturing, CAD/PLM/simulation, or embedded software—or you have an engineering background. - You don’t need to be a former systems engineer, but you must be able to hire and evaluate them. - You want to build at this stage. - If your next step is running a 50-person org you didn’t build, this role will likely frustrate you.
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