Forward Deployed Engineer (Ohio)
First Resonance · Ohio
About this role
## Overview The Forward Deployed Software Engineer (FDSE) is an elite problem-solver deployed to customers’ sites to tackle their most demanding challenges. You’ll work closely with customers to understand their operations, develop tailored software solutions that integrate with **ION**, and ensure a high level of customer satisfaction. If you’re excited to support **eVTOLs, rockets, robots, and autonomous vehicles** makers, this role directly impacts customers’ ability to achieve their goals—from concept through delivery. --- ## Responsibilities - Serve as a deployed technical expert: hands-on support for implementation, usage, and further development of **ION** - Collaborate with customers to understand pressing problems and develop coherent strategies and intelligent solutions (e.g., custom web apps, large-scale data work) - Take total ownership of developing and managing solution delivery while maintaining high customer satisfaction - Write clean, scalable, maintainable code across the stack - Work in small teams with end-to-end ownership of high-stakes projects - Partner with the First Resonance team to continuously improve the product based on customer feedback and requirements --- ## Minimum Qualifications & Skills - Strong engineering background (e.g., Computer Science, Mathematics, Software Engineering, Physics, Data Science) - Excellent communication and interpersonal skills; ability to build relationships with customers, their leadership, and internal teams - Experience shipping production-quality code - Ability to collaborate effectively with technical and non-technical stakeholders in dynamic environments - Willingness to travel up to **40%** to customer sites --- ## Desired Qualifications - Experience in manufacturing (e.g., Product Manager or Lead Engineer) - Experience with **Python** and/or **React (TypeScript)** - Experience (or curiosity) working with large-scale data to solve customer-facing problems - Comfortable in a fast-paced, startup-like environment with an entrepreneurial mindset --- ## Benefits & Perks - Health Insurance (medical, vision, dental, life) - Paid Parental Leave - Employee Stock Option Plan - Team outings, group lunches, open office, happy hours - Paid holidays and sick days - Flexible Friday and PTO - 401K --- *First Resonance is an equal opportunity employer committed to building an inclusive and diverse workforce. First Resonance participates in E-Verify. Pay is based on scope/responsibilities, experience/skillset, and location.*
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